Maintenance Property Technologies Specialist

Property Technologies Specialist

Maintenance Department | Full-Time, Year-Round

Sun Realty is seeking a Property Technologies Specialist to join our Maintenance Department. This position is ideal for a tech-savvy, detail-oriented professional who enjoys solving problems, working with smart technology, and supporting both homeowners and guests.

As the Property Technologies Specialist, you will oversee Sun Realty's Keyless Entry Program, provide technical support for rental property technology, and assist with maintenance inventory management. You will play a key role in ensuring our vacation homes are equipped with reliable technology that enhances the guest experience while supporting the operational needs of our Maintenance Department.

Benefits & Perks

Sun Realty offers a competitive compensation package and a comprehensive benefits program, including:

• Medical, Dental, and Vision Insurance
• Supplemental Insurance Options
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Birthday Bonus Holiday
• Wellness, Education & Technology Reimbursement Programs
• Professional Development and Training Opportunities
• Employee Recognition Programs
• Supportive and Inclusive Work Environment

What You'll Do

Responsibilities include, but are not limited to:

• Manage and oversee Sun Realty's Keyless Entry (KABA) Lock Program.
• Order, program, install, troubleshoot, and remove electronic door locks as needed.
• Coordinate warranty replacements and monitor lock activity, including low battery alerts and offline devices.
• Train Maintenance Technicians on keyless entry systems and assist with lock audits.
• Install, program, and troubleshoot televisions, cable systems, and streaming devices.
• Prepare estimates for television and electronic equipment replacements.
• Manage maintenance inventory by receiving stock, maintaining accurate inventory records, monitoring inventory levels, and ordering supplies.
• Research products and vendors to obtain competitive pricing.
• Maintain inventory reorder levels based on established set points.
• Provide after-hours technical support for urgent property technology issues when needed.
• Assist with maintenance work orders as scheduling permits.

Qualifications

The ideal candidate will have:

• Strong technical aptitude and troubleshooting skills.
• Experience with smart home technology, electronic locks, networking, televisions, or related technology preferred.
• Excellent organizational and inventory management skills.
• Strong customer service and communication abilities.
• Ability to analyze problems and implement effective solutions.
• Proficiency with computers and standard office software.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Reliable transportation with a valid driver's license (MVR screening)

Physical Requirements

• Ability to sit, stand, walk, bend, climb stairs, and drive throughout the workday.
• Ability to lift and carry 25–80 pounds.
• Effective verbal and written communication skills.
• Ability to work both in an office setting and at rental properties throughout the Outer Banks.

Why Join Sun Realty?

For over 46 years, Sun Realty has been creating exceptional Outer Banks experiences for homeowners and guests. We offer a supportive team environment, opportunities to learn new technologies, and the chance to make a direct impact on the quality of our vacation rental homes.

If you enjoy technology, problem-solving, and working in a dynamic environment where no two days are the same, we'd love to hear from you.

Physical/Mental Demands: Hearing, speaking, seeing, sitting, walking, standing, driving, bending, and climbing steps; lifting and carrying 25-80 lbs., reading, comprehension, legible writing skills and effective written and verbal communication in the English language. 

Machines/Equipment: Reliable transportation, with valid, active NC driver license, proper insurance, and inspections (as required in company guidelines) computers, copiers, all office equipment.  

Work Environment: Indoor, office work environment, minimal-to-moderate amount of noise infrequent-to-no exposure to outside weather conditions, fast paced, at times mentally strenuous; shifting priorities due to changing needs and situations with little to no notice

The requirements and qualifications, physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodations are reviewed, assessed, and processed through Human Resources.

Hours: This position is full-time, year-round. Regular-punctual attendance required.

Salary Range: Pay based on experience and proven ability, determined by Maintenance Manager.