Maintenance Sales Representative

Capitol Boiler Works, Inc. is a well-established mechanical contracting company offering true 24/7/365 service in all mechanical crafts. CBW serves the DC Metro area and parts of West Virginia and Delaware, with offices in Springfield, VA, Richmond, VA, Hebron MD, and Baltimore, MD. Our primary focus is commercial and industrial customers in the region, with a specialty in property management companies. Capitol Boiler Works, Inc. is a privately held company serving the region since 1936.

CBW is currently seeking the right individual to fill a full-time opening for Maintenance Sales Representative.

We offer a competitive benefits package including:

• Medical
• Dental
• Vision
• Life & Disability
• Supplemental Ins.
• 401k
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

ESSENTIAL DUTIES AND RESPONSIBILITIES may include any/all of the following:

• Identify and develop new business opportunities through cold calling, networking, door-to-door visits, email campaigns, and lead generation platforms.
• Schedule and conduct on-site customer meetings to evaluate and promote maintenance service agreements.
• Prepare and deliver professional sales proposals, quotes, and presentations tailored to customer needs.
• Follow up on leads generated by marketing and service departments.
• Manage a sales pipeline and maintain regular contact with prospects to close deals.
• Consistently meet or exceed monthly, quarterly, and annual sales quotas.
• Achieve specific performance metrics and KPIs such as:
  • Number of cold calls per day/week
  • Number of new service agreements closed
  • Revenue generated from maintenance contracts
  • Customer retention and renewal rate for existing agreements
• Collaborate with marketing to refine targeting strategies and generate leads.
• Maintain up-to-date records in the CRM system (e.g., Salesforce) including activity tracking, contact notes, and proposal statuses.
• Submit regular sales reports, forecasts, and performance updates to management.
• Stay informed about industry trends, equipment technologies, energy efficiency programs, and competitor offerings.
• Develop a strong understanding of the company's maintenance plans, equipment types, and service capabilities.
• Follow all company policies and procedures including pricing guidelines, ethical sales practices, and safety standards.
• Represent the company professionally in all customer and community interactions.

EDUCATION AND EXPERIENCE

• At least 3 years of experience in B2B sales
• Knowledge of sales and marketing techniques and principles.
• Strong interpersonal and public relations skills.
• Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, and other office procedures and terminology.

LANGUAGE SKILLS

• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to effectively present information in a one-on-one setting to members of management and fellow employees.
• Ability to write legibly for form completion.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Bilingual in Spanish is preferred.

QUALIFICATION STANDARDS

• Ability to perform essential job functions consistent safely and successfully with ADA, FMLA, and other federal, state, and local standards/requirements.
• Ability to meet and maintain all qualitative and/or quantitative productivity standards.
• Ability to maintain reasonably regular and punctual attendance consistent with ADA, FMLA and other federal, state, and local standards/requirements.
• Compliance with all personnel policies and practices.
• Ability to comprehend and carry out safety sensitive duties according to company policies, procedures, and safe work practices.