Maintenance - Southern Pines

Community Name:

Southern PinesThe Maintenance position is responsible for maintaining all areas of the property and its surroundings in a professional manner and in good working order; completing work orders as requested by residents through the Housing Manager; troubleshooting all appliances throughout the property and resident units; coordinating with the office staff to prepare units for new residents.

Essential Functions Statement(s)

• Participates in special activities as required (i.e., safety committee; mentoring/orientation/new hires; etc)  
• Maintains an attractive community by cleaning sidewalks and entrance, sweeping, trash pick-up and removal, cleaning parking lot and leaf removal; inspects driveways and sidewalks for repair; mows and edges lawns; maintains tree, shrub and planting care; removes snow on parking lot and sidewalks; maintains sprinkling system (if applicable); fertilizes as needed 
• Completes on a regular basis in order to maintain the appearance of the building, including:  
• Entrance Vestibule-- Daily inspection and frequently cleaning by vacuuming carpet, mopping tile, cleaning mats, cleaning glass, dusting, and wiping walls as necessary  
• Lobby--General cleaning of walls and floors, as well as light fixtures, emptying trash receptacles, dust furniture and vacuum floors  
• Hallways--Vacuums carpets, removes carpet stains as necessary, wipes/dusts handrails, wipes walls and doors to remove smudges as necessary, dusts picture frames, light fixtures and door frames, cleans all glass  
• Laundry Rooms--Cleans lint screens in dryers daily, removes trash, clears sink drain, mops/waxes floor as necessary, dusts all areas and window sills as needed  
• Elevators (where applicable)--Cleans doors inside and out, removes carpet stains as necessary, ensures elevator tracks are free of dirt and dust  
• Trash Rooms--Inspects and cleans trash room/area daily, deodorizes and disinfects trash chutes/area, removes the trash to outside dumpster for scheduled trash removal  
• Stairwells (where applicable)--Dusts railing, cleans light fixtures and mops floor landings  
• Public Restrooms--Inspects public restroom(s) daily, empties the trash containers, and cleans the toilet, sink, mirror and floors once per week or as needed  
• Social Rooms--Inspects and removes trash, vacuums floors, cleans windows, cleans light fixtures, dusts furniture and any bookshelves  
• Office and Reception Area--Daily cleaning to maintain professional appearance  
• Floor Maintenance--Strips and waxes floor as needed, and under the direction of the Manager and in cooperation with Housekeeping staff  
• Apartment Reconditioning--Cleans and refurbishes newly vacated units, including the following:  
• Maintenance-- Checks the vacant unit for miscellaneous maintenance such as plumbing and electrical problems, checks for needed carpet/floor tile replacement, reports these items to the Manger for decision to replace or repair  
• Prepares Vacant Unit for Painting--Removes fixtures, switches and receptacle covers, patches any holes in the drywall, covers appliances and protects carpet from paint splatters  
• Paints the apartment utilizing basic paint brushes and rollers 
• Thoroughly cleans the apartment 
• Annual Apartment Inspections--Works with the manager to inspect all units annually and performs needed maintenance work as soon as possible  
• Emergency Procedures--Upholds emergency maintenance procedures, including immediately responding major problems/failures in the building, ensuring the safety of residents and staff, and coordinating with local authorities as necessary 
• Miscellaneous--Completes miscellaneous work orders as issued by the Housing Manager, including the following: Replaces light bulbs; Maintains water heaters; Manage HVAC units in apartments; Troubleshoots for all appliances (e.g., refrigerator, oven, washers, dryers, etc); Unclogs/repairs toilets; Unclogs garbage disposals; Minor plumbing repairs and installation; Minor electrical repairs and installation; Checks fire extinguishers; Carpet repair/cleaning; Install CST (emergency communication) units; Other duties as assigned by Housing Manager 
• Coordinates with outside vendors/contractors for large or advanced maintenance projects  
• On-call 24 hours a day, 7 days a week for emergency situations 
• Coordinates with Manager to set and uphold annual maintenance budget  
• May assist with training other Maintenance staff, under the direction of the Housing Manager and Regional Manager  
• Performs all other duties as assigned or directed 

Competency Statement(s)

• Interpersonal - Ability to get along well with a variety of personalities and individuals. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. 
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines. 
• Organized - Possessing the trait of being organized or following a systematic method of performing a task. 

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED): Required
• Experience: One (1) or more years of related experience
• Certifications & Licenses: Technical training, or maintenance certifications helpful; Must obtain and maintain mandatory, state and federal requirements and certifications for practice or occupation; A valid driver's license is required if assigned to travel between multiple locations.
• Other Requirements: General knowledge and experience in electrical, plumbing, HVAC, landscaping, carpentry, basic maintenance; Must be adept at using a wide variety of hand and power tools, yard care equipment, etc, as pertaining to general maintenance; Strong interpersonal and communication skills; Ability to organize and prioritize work; Good time management skills; Ability to quickly identify and solve problems, as pertaining to general maintenance; Ability to perceive and recommend preventative maintenance measures; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.