Maintenance Supervisor

Description

Position Summary

Schedules and inspects all maintenance and repair work for the Chinook Winds Gaming Facilities. Supervises and oversees all Maintenance personnel.

Essential Functions

• Manages all aspects of operations of the ongoing facility maintenance and repair at Chinook Winds Casino Resort.
• Participates in other maintenance related projects as needed.
• Coordinates, schedules, and inspects all maintenance and repair work.
• Supervises and oversees all maintenance staff.
• Maintains records of maintenance, repairs, systems, and equipment.
• Participates in the development, implementation, and evaluation of goals, objectives, programs, promotions, budgets, policies, and procedures.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Handles all personnel issues in a timely manner according to Chinook Winds policies and procedures.
• Provides input or recommendations for improvements and changes in program processes or services.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
• Manages employees during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices, and customer care are enforced. 
• Ensures a complete knowledge by the whole team of maintenance and repair work. 
• Maintains effective communication within the team and attends meetings and training sessions when required.
• Assigns duties, responsibilities, and work areas to employees in accordance with work requirements.
• Performs personnel actions such as hiring and firing staff, consulting with department management and Human Resources as necessary.
• Develops and maintains a teamwork environment.
• Trains employees in designated areas and monitor’s progress.
• Completes, monitors, and develops staff through evaluation and development plans.
• Monitors staff performance to ensure Chinook Winds Casino Resort customer service standards are achieved.
• Identifies & reports any irregular, unsafe or hazardous conditions.
• All other duties as assigned.

Requirements

Position Qualifications

WORKERS IN THIS POSITION MUST BE 21 YEARS OR OLDER

Competency Statements

Customer Orientated- Able to take care of the customers’ needs while following company procedures.

Team Building- Able to direct a group of people to work toward a goal.

Detail Oriented- Able to pay attention to the minute details of a project or task.

Multitask- Able to complete multiple tasks at one time.

Communication Skills- Able to communicate effectively with others verbally and in writing. 

Problem Solving – Able to find a solution for or deal proactively with work-related problems. 

Management Skills - Able to organize and direct oneself and effectively supervise others.

Decision Making - Able to make critical decisions while following company procedures. 

Education

High School Diploma or GED.

Experience

Five year’s experience in building operations and maintenance.

Two years supervisory experience in a commercial/industrial facility. 

Computer Skills

Microsoft Office basic level including Word, Excel, and Outlook.

Computer controlled preventative maintenance and work order system.

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License.

Valid Oregon Drivers License.

Other Requirements

Working knowledge in all areas of building trades such as carpentry, painting, drywall, plumbing, and electrical.

Physical Demands

• Stand Frequently
• Walk Frequently
• Sit Occasionally
• Handling/Fingering Occasionally
• Reach Outward Occasionally
• Reach Above Shoulder Occasionally
• Climb Occasionally
• Crawl Occasionally
• Squat or Kneel Occasionally
• Bend Occasionally        

Lift/Carry

• 10 lbs or less Frequently
• 11-20 lbs Frequently
• 21-50 lbs Occasionally
• 51-100 lbs Occasionally
• Over 100 lbs Occasionally with help

Push/Pull

• 12 lbs or less Frequently
• 13-25 lbs Occasionally
• 26-40 lbs Occasionally
• 41-100 lbs Occasionally

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Sense of Smell

Sense of Taste

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Occasionally, the work environment may include exposure to scented air, which can affect chemically sensitive individuals to varying degrees. Many of the job responsibilities will be conducted in exterior and interior areas of the operation. Exterior activities will be carried out in year-round weather conditions. Interior work will be conducted on stage and backstage environments. Work hours will fluctuate depending upon projects, daily tasks, and emergency situations.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.