Maintenance Supervisor

Maintain a pristine, elevated, and consistent aesthetic and functional standard across all 30 studios, ensuring the client experience reflects the NAKEDᴹᴰ brand at every touchpoint. The Maintenance Supervisor (Branding & Aesthetic Engineer) is the guardian of the NAKEDᴹᴰ studio experience. This role requires a unique mix of technical skill, creative problem-solving, and brand loyalty. Candidates must be willing to travel

1. Aesthetic Oversight
• Weekly visual walkthroughs (in-person or via local manager photo/video submissions).
• Check decor, plants, signage, lighting, furniture arrangement, wall paint, mirrors, and uniform displays for brand consistency.
• Ensure seasonal displays (if any) are on-brand.
• Replace worn or damaged items immediately (pillows, rugs, chairs, etc.).
2. Functionality & Equipment
• Verify all treatment equipment is functioning properly.
• Confirm storage areas are organized and stocked for quick access.
• Test lighting controls, music systems, and HVAC.
• Report and coordinate repair or replacement for malfunctioning items.
3. Brand Standards Compliance
• Use the NAKEDᴹᴰ Aesthetic & Experience Checklist (custom doc we’ll make).
• Confirm each studio matches corporate-approved layouts, colors, scents, and background music.
• Conduct quarterly “surprise checks” to catch details that may get overlooked.
4. Preventative Maintenance
• Schedule routine deep cleans with contracted cleaning teams.
• Perform minor touch-up painting personally (walls, trim, cabinetry, etc.) to maintain a flawless studio appearance.
• Maintain a replacement cycle for plants, linens, and high-touch items.
5. Vendor Coordination
• Coordinate and schedule cleaning, repair, delivery, and other 3rd party vendor services as needed.
• Coordinate, schedule and maintain recurring services, pick-ups and deliveries for all studios.

• Conduct routine inspections and surprise visits to maintain high standards.
• Coordinate with Studio Managers to address and prevent maintenance issues.
• Manage vendor relationships for cleaning, repairs, technical services, and supplies.
• Oversee recurring maintenance cycles (laundry, cleaning, paint, sharps pickups, water delivery, equipment upkeep).
• Track all replacements, repairs, and vendor services in a centralized log.
• Ensure every detail - from scent diffusers and tech devices to pillowcases and alcohol dispensers - meets our company standards.
• Maintain visual consistency across all studios (luxury minimal aesthetic).
• Ensure studios maintain operational functionality for maximum staff efficiency.
• Address issues proactively - not just fixing problems but preventing them.

• Basic to intermediate knowledge of electrical, plumbing, and HVAC troubleshooting.
• Hands-on skills in touch-up painting, wall/trim repair, small carpentry, and furniture fixes.
• Understanding of paint finishes, flooring care, and furniture maintenance to preserve a luxury aesthetic.
• Familiarity with scent, lighting, and audio systems to maintain the brand ambiance.
• Ability to track and manage inventory of high-touch items (linens, plants, décor, disposables).
• Experience coordinating with contractors and third-party vendors for larger-scale projects or specialized services.
• Proficiency with File Sharing and reporting software (i.e. Excel, Google Sheets, Dropbox...).
• Strong eye for detail with a commitment to brand consistency and luxury minimalism.
• Proactive problem solver with the ability to anticipate and prevent issues before they escalate.
• Strong communication skills for working with Studio Managers and corporate leadership.
• Ability to lift and move equipment/furniture when needed.
• Comfortable with frequent travel between studios (approximately 50–70%).
• Prior experience in hospitality, retail, or luxury brand environments preferred.
• Basic IT troubleshooting (Wi-Fi, music systems, tablets, and other studio devices) a plus.