Maintenance Supervisor

Position Summary

Epic Asset Management is seeking a Maintenance Supervisor dedicated to creating vibrant communities that exceed resident expectations and foster long-term satisfaction. As a Maintenance Supervisor, you will lead a skilled team, maintain exceptional property standards, and contribute to a culture of excellence and professionalism.

Candidates must have prior multifamily maintenance experience, including supervisory or leadership responsibilities, and a strong working knowledge of apartment maintenance operations, vendor management, safety practices, and resident service

Key Responsibilities

Leadership and Team Management

• Supervise and motivate maintenance team members, fostering a positive and efficient work environment.


• Conduct regular safety meetings and ensure compliance with OSHA and SDS standards.


• Train team members on best practices for maintenance and property upkeep.

Maintenance Operations

• Manage and prioritize daily work orders and unit turns to ensure timely completion.


• Perform routine and preventative maintenance to keep the property in top condition.


• Develop and maintain high standards for cleanliness and property appearance, including grounds, amenities, and common areas.

Vendor and Budget Management

• Oversee and coordinate the work of outside vendors and contractors, ensuring quality service and adherence to timelines.


• Maintain adequate inventory of supplies and tools, staying within budget guidelines.


• Assist with preparing the maintenance budget and managing capital expense projects.


• Produce reporting and create/manage a vendor calendar for make-ready management.

Customer Service

• Provide exceptional service to residents by responding to work orders timely, efficiently, and professionally.


• Communicate clearly and effectively with residents and staff to address maintenance concerns.


• Strive to exceed resident expectations, contributing to a positive living experience.

On-Call Responsibilities

• Participate in the company on-call rotation for after hours emergencies, responding promptly and professionally to urgent maintenance needs.


• Assess emergency situations and take appropriate action to protect resident safety and property integrity until a full repair can be completed.


• Maintain availability during assigned on-call shifts, ensuring reliable communication and timely response to service calls.


• Document all after-hours service requests and actions taken for follow-up and compliance.

Qualifications & Skills

• Minimum of 3 years of property maintenance experience, with supervisory experience preferred.


• Strong technical knowledge of plumbing, electrical, carpentry, and HVAC systems.


• Proficiency in property management software (e.g., Yardi, OneSite, or similar) and Microsoft 365.


• Demonstrated ability to manage budgets, coordinate vendor services, and meet deadlines.


• Valid driver's license and auto insurance; must also provide personal tools.

Preferred

• Certifications: Certified Apartment Maintenance Technician (CAMT) and Certified Pool Operator (CPO).


• Bilingual in English and Spanish is a plus.


• Familiarity with warranty work and construction punch walks.

Physical Requirements

• Able to lift/push/pull up to 75 lbs. frequently and 150 lbs. occasionally.


• Able to stand, walk, bend, reach overhead, climb stairs, and perform physical tasks for extended periods.


• Capable of working outdoors in varying weather conditions.

Why Join Epic Asset Management?

• Heritage of Excellence: Since 1962, Epic has been committed to providing workforce housing in the Puget Sound Market.


• Competitive Benefits: Competitive compensation with bonus opportunities and a comprehensive benefits package, including medical, dental, and vision coverage, PTO, and 401(k).


• Growth Opportunities: Opportunities for career development and training.


• Inclusive Culture: A culture that values collaboration, integrity, and innovation.

At Epic Asset Management, we don't just maintain properties; we elevate communities. Join a team that values your expertise, supports your growth, and celebrates your contributions. Whether you're performing routine repairs or leading a major project, you'll play a vital role in creating a place residents are proud to call home.

Epic Asset Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to make a difference in the property management industry, join our team and grow with us!

Apply today and become part of the Epic team!

Your employment is subject to our completion of a standard background check and drug test.