Maintenance Supervisor (Afternoons)

Company Overview

Grand America is one of several properties within Grand America Hotels & Resorts. Grand America Hotels & Resorts is a collection of destinations across the American West – built with intention, shaped by the land, and preserved by the people who keep the spirit of our mission alive. At Grand America, excellence is at the center of everything we do, from carefully sliced sandwiches at Afternoon Tea to the coordinated bloom of tulips in our garden grounds each spring. Consistently recognized and awarded for hospitality, fine dining, and luxury experiences, our commitment to excellence is a commitment to perfect place settings at every table in the Grand Ballroom, pristine French pastries baked in-house each morning, and a warm welcome every time you return through our iconic golden doors.

Position Summary

Ensure all work to be performed in a quick and efficient manner. Ensure all engineering personnel will be well groomed and in a clean uniform following company standard and policies

Essential Responsibilities

(Includes the following but are not limited to).

• Perform all essential functions of Class I Engineer as needed.


• Basic knowledge of mechanical locks, electronic locks, etc.


• Basic knowledge of sliding glass doors, entry hinges, etc.


• Basic knowledge of televisions, remotes, telephones, and computer systems.


• Basic knowledge of heating & cooling systems including electronic thermostats and valves.


• Basic knowledge of fire prevention equipment, extinguishers, alarm systems (detector and pull stations), sprinkler systems, fire pumps, etc.


• Basic knowledge of drapes, blinds, wands, etc.


• Basic knowledge of standard plumbing, P-traps, tub drains, drain cleaners, toilets, etc.


• Basic knowledge of standard electrical, changing outlets, breakers, transformers, lighting ballast, etc.


• Basic knowledge of Emergency Generator system


• Maintain and repair all guest rooms in accordance with company standards and guidelines


• Maintain HVAC filters in guest rooms


• Maintain light bulbs in guest rooms and corridors


• Maintain complete records of all work


• Maintain PM cart containing all necessary parts and materials


• Respond to guest rooms calls within 15 minutes


• Good communication skills.

• Knowledge or ability to learn to maintain and repair various areas including - basic plumbing, basic electrical, kitchen equipment, HVAC equipment, pool and spa equipment and boilers.


• Report any unsafe conditions to the Engineering Supervisor.


• Complete work orders when assigned in a timely manner.


• Learn and be responsible for all life/safety systems including fire, elevators, emergency lighting, and generator systems.


• Repair and maintain all guest rooms in accordance with hotel standards and guidelines


• Successfully complete Training Certifications and review all departmental safety information


• Practice emergency procedures in compliance with hotel/company standards in order to react and assist in any hotel emergency


• Perform all other related duties as assigned by Director or Chief Engineer

Basic Skills

• Good listening skills are required to communicate with staff and guests.


• Good vision required to visually inspect equipment.


• Verbal communication skills are required to communicate with staff and guests.


• Basic comprehension and literacy required.


• Frequent lifting, pushing, pulling and carrying required


• Frequent bending and kneeling required


• Good mobility is required to quickly reach all areas of hotel in emergency situations.


• Climbing stairs required


• Climbing ladders required


• Mechanical aptitude required


• Working by yourself and with a team required

Supervisory Skills

• Hands on experience in Hotel Maintenance


• Strong troubleshooting abilities to address immediate maintenance malfunctions


• Strong interpersonal communication skills to interact with contractors, other hotel departments, and senior management


• Technical proficiency with hotel equipment and systems (HVAC, plumbing, electrical, safety)


• Ability to supervise a team, train staff, and schedule tasks and projects.


• Familiarity of Computerized Maintenance Management Systems

 Working Environment

Inside work - majority of time worked

Outside work – as needed to perform task

May need to tolerate abnormal temperatures from time to time.  (0 to 100+ degrees)

Department: Engineering

Reports To:  Director of Engineering

FLSA Status: Non-Exempt

Employment Type: Full-Time,  Grand America, Salt Lake City, Utah

Equal Opportunity Statement

Grand America is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law