Our client creates thriving communities that feel like home. Through thoughtful design, state-of-the-art construction, and highly engaged management, they help community members build meaningful connections, lead vibrant lives, and feel a strong sense of belonging.
The Role
As a Maintenance Supervisor, you will ensure an amazing resident experience and support daily operations at an Active Adult 55+ community. Reporting to the Community Manager, this is an exciting opportunity to help build community and make a difference in residents’ lives.
What You’ll Do
Daily Operations
Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members
Ensure the community meets company standards for show quality through daily inspections
Anticipate, identify, and resolve maintenance issues in a timely manner
Use YARDI to track work orders and make-ready progress
Maintain fire sprinklers, backflow, panel, and alarm compliance, including inspections and updated permits
Lead ongoing property maintenance and improvement plans and assist with quarterly inspections
Keep work areas, tools, and equipment clean; obtain, maintain, and inventory all supplies and equipment owned by the property and/or management company
Meet high expectations for community upkeep and swiftly address maintenance concerns
Practice proper safety techniques per company, property, and departmental policies, and immediately report any mechanical or electrical equipment malfunctions, injuries or accidents, or other safety issues
Leadership
Train maintenance staff on procedures, safety standards, and workmanship
Schedule turns for vacant apartments; inspect vacant and make-ready apartments
Track and manage all maintenance inventory
Assist the Community Manager with managing the maintenance budget and vendors
Develop strong personal relationships with community members
Achieve high community member satisfaction and promote retention
Provide hospitable, high-quality service to ensure a memorable experience for all
Qualifications
Professional working knowledge of all aspects of maintenance repair and service, and a valid driver’s license
Proven experience in HVAC/maintenance repairs, preferably in lease-ups, multifamily housing, Active Adult, or hospitality environments
HVAC/Pool certifications and experience required
Strong plumbing and electrical skills
Strong attention to detail
Experience using YARDI or other property management software
Effective communication skills and the ability to build collaborative partnerships
Servant leader mindset and a passion for making a difference in others’ lives
Strong sense of accountability and a solution-oriented approach
General knowledge of OSHA, ADA, and Fair Housing regulations
Reliable transportation; flexibility to work a regular Mon–Fri schedule plus nights, weekends, and/or holidays when required (on-call pay available)
Ability to physically access all exterior and interior parts of the property and amenities, and to push, pull, lift, carry, or maneuver up to 20 lbs independently and 50 lbs with assistance
Why You’ll Love It
Award-winning workplace culture
Competitive bonus opportunities
Generous paid time off
Purpose-driven culture and rewarding work
Comprehensive health, dental, and vision benefits
401(k) retirement plan with robust employer match
Milestone anniversary rewards, including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more
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