Maintenance Supervisor - The Waypoint

Company Overview

Wesley Housing, a leading nonprofit developer throughout Virginia and the District of Columbia, has worked to provide affordable rental housing for individuals and families for more than 50 years. Since its founding, Wesley Housing has emerged as a premier developer of affordable housing with current ownership in 4,300+ units. Wesley Housing supplements housing with supportive services to build up the lives of its ~4,500 residents living across its owned and operated communities, including low- and moderate-income families, older adults, and individuals with disabilities and/or chronic disease.  Wesley Housing’s headquarters are located in Alexandria, VA (Fairfax County).  For more information, please visit www.wesleyhousing.org

To apply, please visit our careers website at https://wesleyhousing.org/about-us/careers/. Click on Open Positions. Select the position you are interested in. Then click the Apply button to submit your application.  

Property Summary

The Waypoint is a multifamily community in the Fairlington neighborhood of Alexandria, VA with a total of 81 units.  The single structure building consists of three studios, 12 one-bedroom, 49 two-bedroom, and 17 three-bedroom apartments.   

Wesley Housing acquired the site, formerly an underutilized parking lot, from the Fairlington Presbyterian Church (FPC) following more than three years of collaborative visioning with City officials, FPC, and the Alexandria community.

Job Summary

The Maintenance Supervisor performs maintenance at The Waypoint in accord with safety guidelines, customer service policies and property procedures. They perform preventive and emergency maintenance and walk the property daily to ensure new problems are quickly catalogued and addressed. The supervisor also efficiently handles their own daily work orders by entering, updating, and closing mobile tickets daily. 

Serves as on-call maintenance providing evening, weekend and holiday service as needed.

Essential Functions

• Manages the day-to-day tasks of the maintenance staff including training, scheduling and coaching. 

• Report all potential problems with residents and buildings to Community Manager or other appropriate staff. 

• Complete reports on accomplished maintenance work.

• Acquire necessary parts for all repairs.

• Carry a cell phone at all times.

• Perform other duties as assigned.

Plumbing 

• Repair leaky faucets, disposals and diverters.

• Replace sinks, tubs, commodes, lavatory waste lines and clogged supply/drain lines.

• Locate and repair leaks in hot or cold water supply lines. 

• Troubleshoot routine issues before calling expert vendors.

• Cut, prepare and solder any repairs as necessary.

• Repair/replace parts in resident bathrooms and kitchens.

• Replace defective angle stops or supply line valves at each fixture. 

• Diagnose boiler systems to determine probable cause of lack of hot water.

• Light hot water heaters or boilers.

• Determine if circulating pumps are working and complete preventive blow down program. 

• Cut off water to each building when necessary.

• Familiar with location and operation of valves on apartment gas lines.

• Install appliances such as water heaters.

Carpentry and General Repair

• Make minor carpentry repairs.

• Replace broken window glass; repair shower and patio doors.

• Install acoustic tile and drop ceilings.

• Repair plaster and hang / finish drywall. 

• Repair small areas of concrete.

• Install and repair drapery rods and hang blinds.

• Clean and adjust pilot lights on ranges and heating units.

Electrical

• Change light fixtures, outlets, switches.

• Disconnect/reconnect appliances, replace heating elements in ranges and water heaters.

• Perform appliance and small motor repair. 

• Use amp probe and perform trouble shooting duties.

• Consult with electrician and perform routine repairs.

• Know location of power disconnects to air conditioning pumps and motors.

• Perform electrical troubleshooting of heating and air conditioning equipment. 

HVAC

• Determine cause of disruption for heat, hot water and AC; make needed repairs

• Keep condensate drains open on each unit.

• Cut off the power to HVAC equipment.

• Treat condensate pans under evaporator coils with algae tablets on a regular basis.

• Install new HVAC units

Required Education, Certifications/ Licenses, Related Experience 

Skills and Experience

· At least 5 years’ experience diagnosing and fixing maintenance problems with HVAC, plumbing, and other maintenance related fields.

· Able to perform maintenance tasks for multi-unit housing.

· Must possess knowledge regarding concrete and masonry repair.

· Must be able to make minor carpentry repairs.

· Knowledge of interior and exterior painting, including textured walls and ceilings.

· Must have a general knowledge of apartment wiring.

· Must possess excellent interpersonal skills and be a team player.

· Able to submit timecards electronically using a smart phone or computer.

· Able to check and respond to email using a smart phone or computer.

Education and Certifications

· Diploma or GED is preferred but not required.

· Maintenance certifications desired, including HVAC.

· Bilingual preferred (English and Spanish preferred)

Physical Job Requirements 

· This position requires the ability to move about the property most of the time.

· This position requires occasional operation of a motor vehicle (car, truck, van) 

· This person in this role must be able to crawl and crouch down more than half the time.

· The person in this position must be able to regularly maneuver (lift, move, carry, slide, etc.) 40 – 75 lbs. 

· This position operates machinery and/or equipment requiring the constant use of hands/fingers/wrists (power or hand operated tools, filing, etc.) more than half the time.

· This position is exposed to hazard/chemical materials required to perform maintenance at least half the time.

· This position is exposed to outdoor weather conditions at least half the time 

· This position must be able to identify and distinguish between colors all the time.

· This position requires the ability to safely operate and climb ladders, and the ability to navigate heights, crawl spaces, and attics.

Travel Requirements

• This position may travel between site locations up to 30% of the time

Wesley Housing offers a generous benefits package to full-time employees that includes a competitive salary, health insurance, disability insurance, paid time off, flexible work schedule, opportunities for training, and a retirement plan with a company match.