Maintenance Tech

A Little About Us: 

Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. 

About Your Role:

This is a hands-on, full-time position with day-to-day duties that are responsible for maintaining all physical and mechanical aspects of the property. The maintenance tech takes action to ensure that all individual and common area systems are functioning properly.

Essential Duties and Major Responsibilities: 

· Collaborates with Maintenance Lead and/or Community Manager to set a plan for the day: unit turns, work order completions, and community appearance. 

· Works with maintenance lead and staff to complete preventative maintenance as scheduled.

· Utilizes the property management software and mobile maintenance app to receive, log, and complete work orders as assigned.

· Assists with maintenance in the shop, garages, mechanical rooms, and storage areas.

· Assists in maintaining all vehicles and equipment, assuring that all are functioning, safe, and clean.

· Maintains parts and supply inventory, keep inventory orderly and organized, alert Maintenance Lead and/or Community Manager when supply is running low.

· Assists with other duties as assigned.

Education:

· High school diploma or equivalent is required.

· A post-secondary trade certification in electrical, plumbing, HVAC, or other building trades certification is preferred.

Type of Experience Needed to be Successful:

· 1 year of experience as a maintenance technician or equivalent role is required.

Specialized Skills:

· Knowledge of materials, methods, and the tools involved in the construction or repair of houses and buildings.

Supervisory Expectations:

The position does not have any regular responsibility for overseeing or supervising the work of other team members.

Independence of Action:

Work progress is monitored by supervisor/manager; incumbent follows precedents and procedures and may set priorities and organize work within general guidelines established by supervisor/manager/leader.

Physical Demands and Work Environment: (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to ? of working time, "regularly" means between ? and ? of working time, and "frequently" means ? and more of working time.)

• The work environment is the typical maintenance      or construction environment. The employee must complete their work      satisfactorily in an indoor/outdoor      environment where there are significant distractions including, various      weather conditions, outdoor machinery, vendor interaction, loud noises,      interruptions to answer questions from others, and HVAC & electrical      building equipment.
• Must have a clean driving record, maintain      current vehicle insurance, and be able to pass insurability guidelines.
• The      physical demands described here represent those that an employee must meet      to perform the essential functions of this job successfully. In many      cases, reasonable accommodation may be made to enable individuals with      disabilities to perform the essential functions. While performing the      duties of this job, the employee is regularly required to sit and use      hands to finger, handle, or feel objects, tools, or controls. The employee      frequently is required to talk or hear. The employee is frequently required      to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or      crawl. 
• The employee must regularly lift and/or      move up to 50 pounds and should do so soundly and safely. This job's      specific vision abilities include close vision, color vision, peripheral      vision, depth perception, and the ability to adjust focus

Work Hours:

Company Hours

This position   works 8:00 AM to 5:00 PM. Hours vary and are dependent on business needs.

Work Week

This position   requires flexibility to work weekends, overtime, on call and other   unscheduled time as needed. Assigned Schedule to be discussed during the   interview process.

Core Competencies:

• Oral Communication and Written      Communication - Speaks clearly and persuasively in positive or negative      situations; listens and gets clarification; writes clearly and      informatively; Edits work for spelling and grammar; Able to read and      interpret written information. Ability to communicate with clients or      customers.
• Teamwork - Balances team and individual      responsibilities; Puts success of team above own interests; Able to build      morale and group commitments to goals and objectives; Supports everyone's      efforts to succeed. Focuses on solving conflict, not blaming; Maintains      confidentiality; Listens to others without interrupting.
• Reasoning and Problem Solving - Using      logic and reasoning to identify the strengths and weaknesses of      alternative solutions, conclusions, or approaches to problems, identify      complex problems, and review related information to develop and evaluate      options and implement solutions. 
• Customer Service - Manages difficult or      emotional customer situations; Responds promptly to customer needs;      solicits customer feedback to improve service; Responds to requests for      service and assistance; meets commitments.
• Personal Appearance - Dress appropriately for position; wear      proper uniforms and name badges as required; keeps self well groomed
• Safety and Security - Observes safety and      security procedures; determines appropriate action beyond guidelines;      reports potentially unsafe conditions; uses equipment and materials      properly.