Maintenance Technician

Recognized as a Top Workplace since 2019, Horizon Management Services is proud to celebrate over 40 years of meaningful work, strong values, supportive leadership, and genuine employee appreciation. As a premier property management firm, we are dedicated to delivering excellence in the management of residential communities

Position Overview: Maintenance Technician

Horizon Management Services is seeking a reliable and skilled Maintenance Technician to support the day-to-day operations and maintenance of the following housing communities:

• Parmenter Circle I and II in Middleton, WI

In this role, you will be essential to maintaining the safety, functionality, and overall condition of our buildings. Responsibilities include performing general repairs, conducting preventative maintenance, completing unit turnovers and renovations, and coordinating with approved vendors for warranty-related work when necessary.

The ideal candidate has a solid background in building maintenance, strong troubleshooting abilities, and a customer-focused mindset dedicated to providing exceptional service to our residents.

General Maintenance:

• Perform routine maintenance tasks, including plumbing, electrical, HVAC, carpentry, and painting.
• Diagnose and repair issues in apartments and common areas promptly and efficiently.
• Conduct regular inspections of building systems and equipment to identify and address potential issues.
• Collaborate with contractors and other team members to complete projects on time and within budget.

Preventative Maintenance:

• Implement and follow a preventative maintenance schedule to extend the life of building systems and equipment.
• Keep detailed records of maintenance activities and repairs.
• Monitor and maintain inventory of maintenance supplies and equipment.

Emergency Repairs:

• Respond to emergency maintenance requests promptly and effectively.
• Be available for rotating on-call and emergency maintenance duties within the Milwaukee market

Resident Relations:

• Provide excellent customer service to residents, addressing maintenance requests and concerns in a friendly and professional manner.
• Communicate effectively with property management and residents regarding maintenance issues and resolutions.

Safety and Compliance:

• Ensure all maintenance work complies with local building codes, safety regulations, and company policies.
• Maintain a clean and safe work environment, following all safety procedures and guidelines.
• Participate in safety training and meetings as required.

• High school diploma or equivalent; technical school or vocational training in building maintenance or a related field preferred.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and general building systems.
• Ability to use hand tools, power tools, and diagnostic equipment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver’s license, insurance and reliable transportation.

Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Physical Demands: Regularly required to sit, stand, bend, climb, lift, push, pull, balance, stoop, kneel, crouch, crawl, reach, handle, write, and operate standard office equipment and telephone. Will move/transport and install/remove appliances. Will ascend and descend ladders and work atop them. Will diagnose and detect issues with appliances and machinery, then fix them accordingly. Regularly communicates with customers and tenants. Frequently required to move about and reach for items. May occasionally lift and/or move up to 70+ pounds. At times, required to move appliances, equipment, products, and furniture within or between buildings.
• Environmental/Atmospheric Conditions: While performing the duties of this job, the employee will endure outside conditions, odors, possible toxic conditions, and potentially confined spaces.