Maintenance Technician

About Us

At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees.

Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board.

Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve.

Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas’ premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season.

Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle — with 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it’s a place where everyone is welcome.

Position Overview

The Maintenance Technician is a part-time seasonal position.  This role performs general preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds for Walmart AMP (Rogers) and Walton Arts Center (Fayetteville). Some travel between locations may be required. Working under general supervision, this position utilizes several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. 

Principal Responsibilities

• Assist with troubleshooting and repairs of buildings and installed systems to include plumbing systems, kitchen equipment, roofs, drains, shop and HVAC and Electrical 
• Perform assigned day-to-day repairs, emergency, and preventive maintenance.
• Review assigned work orders. 
• Maintain lighting systems throughout the facilities, cleaning fixtures, and replacing bulbs and lamps.
• Perform carpentry, furniture assembly, and locksmith tasks, as needed.
• Respond quickly to emergency situations, summoning additional assistance as needed.
• Perform general labor work as assigned including loading, unloading and moving materials.
• Run errands to support projects.
• Maintain security and safety requirements as defined by operations guidelines. 
• Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures 

Minimum Qualifications

The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Training, Traits

• High school diploma or GED required
• Reliable and punctual  
• Ability to understand and carry out general instructions in standard situations
• Requires basic analytical skills
• An on-going desire to learn and improve
• Ability to troubleshoot and problem-solve while keeping a calm and professional demeanor
• Ability to communicate effectively via phone or in person to provide excellent services to a diverse array of coworkers, artists, and performers from all over the world
• Ability to make decisions in a fast-paced work environment
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Work Experience

• A minimum of two years of related work experience or training

Physical Demands

• Frequently stand and walk for extended periods on concrete, grass, uneven terrain, and inclined surfaces. 
• Frequently bend, kneel, crouch, crawl, reach overhead, climb ladders, and ascend and descend multiple flights of stairs throughout the workday. 
• Walk throughout the venue, including on slopes of approximately 15 degrees, while carrying tools, equipment, or materials. 
• Lift, carry, push, and pull tools, equipment, and materials weighing up to 50 pounds. 
• Use hands and fingers to safely operate tools, equipment, controls, and machinery requiring manual dexterity. 
• Communicate effectively in person and by telephone or radio, including the ability to hear and speak clearly. 
• Possess close vision and visual acuity necessary to inspect, troubleshoot, and repair facility systems. 
• Remain physically capable of responding to emergency situations throughout the venue. 

Work Environment

Work is performed in office areas, backstage spaces, mechanical rooms, venue grounds, and other indoor and outdoor locations throughout Walton Arts Center and the Walmart AMP. The position regularly requires work in an active concert and event environment, including exposure to loud music, production lighting, pyrotechnics, theatrical effects, large crowds, and moving equipment. Employees may also be exposed to varying weather conditions, including extreme heat, cold, humidity, rain, and other seasonal conditions, as well as potentially hazardous chemicals and cleaning solutions. This position requires a flexible schedule that includes evenings, weekends, holidays, on call availability to support facility operations and emergency response, and extended shifts of up to 12 hours during concerts, festivals, and other special events