Maintenance technician

Maintenance Technician

Job Summary:
The Maintenance Technician is responsible for maintaining the hotel's facilities, guest rooms, equipment, and grounds in a safe, clean, and fully operational condition. This role performs preventative maintenance, responds to guest and staff maintenance requests, and completes repairs to ensure an excellent guest experience.

Essential Duties and Responsibilities:

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  Perform preventative maintenance (PMs) on guest rooms, HVAC/PTAC units, plumbing, electrical, and mechanical systems.

  
  


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  Respond promptly to maintenance work orders and guest service requests.

  
  


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  Repair plumbing fixtures, toilets, sinks, faucets, drains, and water leaks.

  
  


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  Troubleshoot and repair electrical issues, including outlets, switches, lighting, breakers, and fixtures.

  
  


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  Maintain and repair HVAC/PTAC systems, thermostats, and related equipment.

  
  


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  Repair doors, locks, windows, sliding doors, and guest room hardware.

  
  


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  Perform drywall repairs, painting, caulking, and finish work.

  
  


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  Maintain boilers, water heaters, pumps, irrigation systems, and other building equipment.

  
  


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  Conduct daily inspections of the property to identify safety hazards or maintenance needs.

  
  


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  Assist with pool equipment maintenance and ensure compliance with safety regulations.

  
  


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  Maintain parking lots, sidewalks, landscaping features, and exterior lighting.

  
  


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  Operate pressure washers, hand tools, power tools, and maintenance equipment safely.

  
  


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  Coordinate with outside vendors and contractors when necessary.

  
  


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  Maintain accurate maintenance logs, preventative maintenance records, and inventory.

  
  


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  Follow OSHA, fire safety, IHG/company standards, and local building codes.

  
  


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  Assist during emergencies, including power outages, flooding, or severe weather events.

  
  


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  Support other departments as needed while maintaining a positive, team-oriented attitude.

  
  

Qualifications:

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  High school diploma or equivalent.

  
  


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  Experience in hotel maintenance, facilities maintenance, or a related field preferred.

  
  


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  Working knowledge of HVAC, plumbing, electrical, carpentry, drywall, and painting.

  
  


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  Ability to safely use hand and power tools.

  
  


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  Ability to lift up to 50 pounds and work on ladders, rooftops, and in confined spaces.

  
  


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  Strong troubleshooting and problem-solving skills.

  
  


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  Excellent communication and customer service skills.

  
  


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  Flexible schedule, including weekends, holidays, and emergency call-ins as needed.

  
  

Reports To:

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  Chief Engineer or Engineering Supervisor