Maintenance Technician

Our Maintenance Technician role is an advanced technical position responsible for advanced equipment and facility maintenance with a high degree of technical expertise, independence, and accountability. This position serves as a subject-matter expert in complex mechanical, electrical, pneumatic, hydraulic, and control systems; chemical process lines; PLC-controlled equipment; and boiler operations, with emphasis on metal finishing and coating applications.

This position independently diagnoses and resolves complex failures, leads advanced corrective and preventive maintenance activities, and plays a key role in improving equipment reliability and overall operational performance. This role also provides technical leadership and hands-on mentoring to Maintenance Technician I and II employees, supports root cause analysis efforts, and drives continuous improvement initiatives across the maintenance organization.

Key Accountabilities

• Improve equipment uptime, reliability, and operational performance through advanced troubleshooting, root cause analysis, and effective corrective actions.
• Serve as the technical leader for maintenance by mentoring technicians, supporting skill development, and influencing repair and reliability decisions.
• Ensure safe, compliant, and efficient maintenance operations aligned with organizational goals for safety, quality, cost, and delivery.

Key Responsibilities

• Lead by example in safety, housekeeping, and continuous improvement activities such as 5S and Kaizen
• Follow lockout/tagout and energy control procedures and ensure compliance during maintenance activities
• Perform advanced equipment, facility, and safety inspections with accurate documentation
• Independently perform complex PM tasks, including advanced adjustments and component replacements
• Complete cleaning, lubrication, inspection, and adjustment tasks to resolve issues across systems
• Enter detailed work orders, diagnostics, and repair activities into the maintenance management system
• Perform advanced mechanical, electrical, pneumatic, and hydraulic repairs with minimal supervision
• Diagnose complex issues and lead root cause analysis to prevent recurrence
• Plan and execute corrective actions to restore equipment performance and reliability
• Use hand tools, power tools, diagnostic meters, and advanced test equipment safely and effectively
• Respond to emergency and unscheduled maintenance events
• Read and interpret complex manuals, diagrams, schematics, and technical drawings
• Provide clear technical updates and repair summaries tailored to production or leadership
• Accurately document parts usage, failure modes, shortages, or discrepancies in the CMMS
• Train, mentor, and provide hands-on technical guidance to Maintenance Technician I and II employees
• Develop expertise on specialized equipment and proactively share technical knowledge
• Collaborate professionally with team members, vendors, and other departments
• Perform other related duties as assigned based on business needs
• Set the standard for cleanliness and organization of maintenance tools, carts, and parts areas
• Ability to perform confined space maintenance activities on an infrequent basis
• Overtime and on-call work as required
• Other tasks as needed

Qualities for Success

• Demonstrates Arrow Finishing Core Values: People, Excellence, Integrity, Communication, and Innovation
• High school diploma or GED equivalent; technical certifications preferred
• Must be a U.S. Citizen or a current green card
• 5–8+ years of maintenance experience or equivalent advanced training
• Must have on-call availability
• Plumbing and pumping systems experience
• Strong mechanical fundamentals including motors, bearings, and power transmission
• Boiler experience preferred (licensed or able to obtain)
• Commitment to continuing education and technical skill development
• Electrical system proficiency including 480V 3-phase, single phase, and low-voltage controls
• Strong ability to troubleshoot and repair mechanical, electrical, pneumatic, and hydraulic systems
• Experience with industrial DC power supply systems
• Ability to communicate clearly across teams, navigate conflict, and build productive working relationships
• Working knowledge of PLCs, automation, instrumentation, boilers, and controls
• Thorough understanding of pumps, piping, valves, materials, and chemical compatibility
• Proficient computer skills for Microsoft Office Suite, CMMS, documentation, and communication
• Strong organizational and workload-balancing skills
• Ability to interpret complex technical documents, schematics, and engineering drawings
• Strong communication skills and ability to guide, train, and support peers
• Dependable, punctual, and flexible with work hours as needed
• Demonstrated initiative, teamwork, technical leadership, and continuous improvement mindset
• Competent technical writing skills for authoring preventative maintenance plans and SOPs
• A strong understanding of chemical handling and safety is preferred
• Committed to self-improvement and growth through formal and informal training opportunities

Physical Requirements

• Lift up to 50 lbs on a continuous basis and up to 70 lbs periodically
• Ability to use hand tools using fine dexterity and precision
• Stand, sit or walk for 8 to 10 hours as business requires
• Bending and walking with up to 50 lbs throughout workday
• Ability to work in an environment with odors and high decibel sounds
• Able to climb a ladder up to a 20’ elevation