Maintenance Worker II

At INTRUST Bank, People Come First. Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative—we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. You’ll find an environment where you’re encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization.

Job Summary:  Maintain buildings/facilities and parking areas. May be expected to troubleshoot and perform a variety of complicated tasks with little or no supervision.  Relies on experience and judgment to plan and accomplish goals; familiar with a wide variety of maintenance practices and procedures. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships.  Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities.

Essential Functions:

• All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. 

• Perform general and preventative maintenance and repairs in downtown buildings, parking garages, Wichita radius branch banks including Dillon’s branches, and out-of-town branches:  Complete service assignments involving numerous trades and significant skills in maintenance and repairs which can include but are not limited to carpentry, plumbing, roofing, painting, light bulb, and ballast replacement, ceiling tile replacement, door repairs, lock replacement, furniture moving, and other  maintenance as needed.  Responsible for determining appropriate work methods, tools and materials for assignments. Possess significant knowledge of use and care of tools and equipment used in facilities maintenance. Troubleshoot and repair all aspects and types of HVAC equipment including but not limited to motor replacement, belt replacement, blower/condenser replacement, condenser cleaning and filter changes. Often coordinates and oversees outside vendors and contractors completing work in bank buildings, coordinating security access, parking, work schedule, liability insurance verification, and clean-up. Performs custodial maintenance as needed. Cleans equipment and work areas. Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline processes and work cooperatively and jointly to provide quality seamless customer service. Establishes priorities for own workload based upon such factors as need for immediate action, work objectives, work schedule, knowledge of future needs, etc.

• Participate with preventive maintenance and energy management program as part of computerized maintenance management system. Completes daily service requests and enters completed requests’ information into the computer. Participates with follow up communication and service with customers. Completes visual inspections and reports at least weekly, provides them to maintenance manager, generate service requests and assists with completion of deficit items on reports. Monitors, troubleshoots, and operates computerized energy management system checking HVAC unit temperatures and operation. Completes some maintenance on RTU’s, cooling towers, boilers, and chillers. Assists with tracking of equipment, parts, tools, and supplies inventory system.

• Miscellaneous responsibilities as determined by maintenance manager. Cooperates and coordinates projects with Retail, Marketing, Purchasing and Supply, PC Support, and many other departments within the Bank. Participates in disaster and emergency drills and management. Performs maintenance and repairs for Other Real Estate owned properties (OREO). Complete snow removal from sidewalks and parking areas. Maintain downtown fountain. May open, close and monitor parking garages and ticket booths on occasion. Coordinate and set-up meeting rooms when needed. Coordinates clean up and fueling of company vehicle and takes vehicle maintenance to mechanic for periodic maintenance checks. Other responsibilities as designated by maintenance manager and manager.

Education and Experience:  High school diploma or equivalent and/or 5 years of experience in related field required.

Required Skills and Knowledge:  Building maintenance/engineering background with a high level of proficiency in multiple trades.  Applicant must have an extensive knowledge of electrical lighting and wiring, plumbing, carpentry, HVAC.  High school diploma with ability to read and follow verbal instructions; produce written documents using proper construction, punctuation and grammar; run cash register and make change, proficient in Microsoft applications i.e. Outlook, Excel, Word, task and meeting scheduling, enter and retrieve information from Excel spreadsheets, energy management system, and computerized maintenance management system.

Required Licenses and/or Certifications:  EPA Universal refrigerant certificate desirable.

Physical Demands: Extended period(s) of time may be spent sitting, standing, walking, climbing of stairs and/or ladders, stooping, crouching, crawling, and kneeling. Occasional lifting up to 50 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions:  Incumbent will have frequent interaction with other personnel, managers, customers, vendors and contractors and is on-call occasionally. Operate equipment including department vehicles and sweepers.  Average walking, bending, climbing, reaching and lifting. Work in a variety of weather conditions with exposure to the outdoor elements.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position.  Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant  for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual’s protected category constitutes a bona fide occupational qualification.