Maitre d'

Rooted Hospitality Group (RHG) is dedicated to creating a brighter world by enriching people’s lives through genuine hospitality, exceptional products and servant leadership. We are looking for like-minded, talented, integrity-driven individuals to join our journey and grow with us.

As a Maitre d', you will set the tone for every guest’s visit, creating memorable first and last impressions while leading the front-of-house team to deliver unparalleled experiences. If you have a passion for service, a love for the food and hospitality industry, and the ability to inspire those around you, we’d love for you to join us.

Why You’ll Love This Role

As the Maitre d’, you’re the cornerstone of our dining room operations. From greeting guests with warmth and professionalism to orchestrating the flow of service, you’ll ensure every detail aligns with our high standards. This role is ideal for someone who thrives in dynamic environments and takes pride in creating unforgettable guest experiences.

What You’ll Do

• Welcome & Connect: Greet guests warmly, manage reservations, and set the tone for an exceptional dining experience.
• Manage Flow: Oversee the waitlist during peak times, ensuring accurate guest expectations and seamless coordination of seating.
• Set the Ambiance: Play a key role in maintaining the restaurant’s atmosphere and ensuring it aligns with our brand and guest expectations.
• Communicate & Lead: Maintain clear and constant communication with staff and managers to optimize service flow and guest satisfaction.
• Resolve Issues: Handle guest inquiries and resolve complaints or disputes professionally and efficiently.
• Provide Guidance: Assist guests with menu and beverage inquiries, showcasing your knowledge and passion for our offerings.
• Express Gratitude: Sincerely thank guests as they leave, inviting them to return and fostering loyalty.
• Support Operations: Complete opening and closing duties to prepare the restaurant for seamless service.

What You’ll Bring to the Table

• At least 3 years of experience in a high-end, fast-paced restaurant environment.
• Exceptional organizational skills with the ability to adapt and thrive in changing circumstances.
• Outstanding communication and customer service skills, including tactful conflict resolution.
• A collaborative, team-oriented mindset with the ability to inspire those around you.
• Physical stamina to perform tasks such as standing, walking, bending, and lifting throughout your shift.
• A genuine passion for the food and hospitality industry, paired with a positive attitude and strong work ethic.

What’s in It for You?

At RHG, we believe in taking care of our people as well as we take care of our guests. You’ll enjoy:

• Career Growth: Opportunities to advance within a growing, dynamic organization.
• Comprehensive Benefits: Health, dental, and vision insurance for your peace of mind.
• Financial Support: 401K matching program and flexible spending accounts.
• Time to Recharge: Paid time off (PTO) and sick leave to maintain a healthy work-life balance.
• Perks: Discounted meals, life insurance, and employee fitness activities.
• Training & Development: Build your leadership skills and grow with our team.

About You

You’re a natural leader who thrives on creating exceptional guest experiences. Your impeccable professionalism, adaptability, and ability to communicate effectively make you a trusted and respected member of the team. You’re passionate about hospitality, detail-oriented, and ready to contribute to RHG’s legacy of excellence.

Ready to lead our front-of-house team and create memorable guest experiences? Apply today to join RHG as our Maitre d'!

Rooted Hospitality Group is an equal opportunity employer and does not discriminate on the basis of an applicant’s or employee’s race, color, religion, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, marital status, citizenship, ancestry, pregnancy, familial status, actual or perceived status as a victim of domestic violence, dating violence or stalking, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.