Maître d'

Company : Scratch Restaurants Group

Job Type : Full Time

Chicago, Il 60654

Number of Applicants

000+

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Job Description - Maître d'

Benefits:

Competitive salary

Flexible schedule

Wellness resources

Sushi by Scratch Restaurants is seeking a Bartender who is creative, outgoing, professional, engaging, and willing to learn. Scratch Restaurants are not your traditional restaurant environments, we are a unique fine dining restaurant group, with 10 guests at a time, providing an intimate experience and enjoying some of the best sushi and sake that money can buy!

The ideal candidate will be able to execute a high caliber welcome experience to all guests. You will also be required to understand the steps of service and provide support where needed, outside of your responsibilities, to better assist in elevating the guest experience.

Key Responsibilities:

Guest Relations:

Warmly welcome guests upon arrival and ensure their comfort throughout their dining experience.

Anticipate guest needs and provide personalized service to enhance their overall satisfaction.

Handle guest inquiries, requests, and feedback with professionalism and efficiency.

Reservations Management:

Oversee the reservation system to optimize seating arrangements and maintain efficient table turnover.

Manage reservation inquiries, confirmations, and cancellations, adhering to restaurant policies and procedures.

Strategically allocate seating to accommodate guest preferences, special requests, and VIP clientele.

Team Leadership:

Lead by example, fostering a culture of excellence, teamwork, and professionalism among front-of-house staff.

Provide guidance and support to the GM/host team, ensuring they deliver exceptional service and uphold standards.

Regularly meeting with the BOH staff to maintain knowledge of menu items, wine pairings, and service protocols.

Special Events and VIP Service:

Works with the GM to coordinate special events, private dining experiences, and exclusive tastings with precision and attention to detail.

Extend personalized service to VIP guests, catering to their preferences and exceeding their expectations.

Compensation: $200.00 per day

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Scratch Restaurants started when Chefs Phillip Frankland Lee and Margarita Kallas-Lee decided they wanted to put their personal spin on what a restaurant concept could be. Although each of their concepts are independent and unique from one another, the constant thread that ties all of Scratch Restaurants together is the dedication to the artisanal “from scratch” approach to hospitality. Currently featuring and expanding our Sushi|Bar and Pasta|Bar tasting menu concepts.

Original job Maître d' posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Maître d'

Job Description - Maître d'

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