Maître D Cowboys Club (Private Members Club)

THE ROLE 

The Maître D is based out of The Star/Cowboys Club in Frisco, TX and reports to the Membership Manager.  

Essential Job Functions 

• Assists in developing customer relations, handling requests, comments and complaints. 

• Assigns customers to tables within the club 

• Divides the area into areas of responsibility for the various servers on duty 

• Ensures that guests have a pleasant dining experience 

• Other duties as assigned 

Knowledge, Skills and Ability 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. 

• Excellent customer service  

• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization 

• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships 

• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly 

• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow 

• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.  

• Detail Oriented  

• Ability to work independently and/or in a team environment 

• Strong verbal and written communication skills

• Must have computer skills: Microsoft Word, Excel. 

• Must have at least 1 year experience in a high volume bar. 

• Must have a current T.A.B.C. certification 

• Must be able to lift 30 pounds without aid 

• Must be able to stand for an extended period of time without aid 

• Must be fluent in English 

• Menu planning and development

• Must be able to stand or walk for varying length of time 

• Must be available to work an irregular schedule 

• Must be able to work extended hours due to business requirements including late nights, weekends and holidays. 

 Preferred Qualifications: 

• Must have at least 1 year experience in a high volume bar. 

• Bilingual in Spanish 

COMPENSATION