Major Accounts Manager

Company : Johnstone Supply, The Balsan Group

Job Type : Full Time

Boston Area, Ma

Number of Applicants

000+

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Job Description - Major Accounts Manager

Major Accounts Manager
Johnstone Supply

Why This Role Matters
At Johnstone Supply, our relationships power our growth. As a Major Accounts Manager, you’ll own and expand some of our most strategic, high-value customer partnerships—working directly with executive decision-makers, including private equity–backed organizations. This role blends strategic selling, relationship leadership, and cross-functional collaboration to drive long-term success.

What You’ll Do

Build, manage, and grow key major account relationships
Act as the primary point of contact for executive-level customers
Develop and execute strategic account plans aligned with long-term business goals
Drive revenue growth through account expansion, cross-selling, and upselling
Support contracts, renewals, and negotiations
Partner with Operations, Finance, Marketing, Purchasing, and Leadership to deliver best-in-class service
Monitor account performance and proactively address risks or challenges

What You Bring

5+ years of HVAC distribution sales experience
Proven success managing high-value or strategic accounts
Strong executive presence and relationship-building skills
Ability to navigate complex organizations and collaborate across teams

Nice to Have

Experience working with private equity–backed clients
Knowledge of branch operations, logistics, and Eclipse

Why Johnstone Supply

Industry leader in HVAC/R distribution
Relationship-driven, team-first culture
Opportunity to work with high-impact accounts and senior leaders
Competitive compensation and growth potential

Work Environment

Combination of office, branch, warehouse, and customer-site settings
In-person presence required
Ability to lift up to 70 pounds as needed

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Major Accounts Manager

Job Description - Major Accounts Manager

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