Male Field Laboratory Representative (FLR)

 
Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine. While our main headquarters is located in North Kingstown, Rhode Island, we have employees located throughout the country.

Male Field Laboratory Representative (FLR)

Job Title and Overview: This role is a critical part of the quantitative drug testing analysis performed by Dominion Diagnostics. You will be responsible for collecting urine specimens from patients, entering patient information into the electronic requisition form, and packaging and shipping all specimens to the laboratory for the purpose of analysis.

Schedule:

• Monday-Friday 9:00-2:00p
• Hours and location information will be provided to you by the management for this role at the time of initial conversation and/or interview.

The FLR will perform the following duties while delivering superior customer service:· Facilitate the collection of urine samples while following departmental policies, and complete all required order entry tasks.· Maintain inventory of sampling supplies and ordering as needed.· Maintain a high level of accuracy in all documentation.· Follow established HIPAA and compliance policies.· Must work efficiently with a team of laboratory professionals.

Candidates who wish to apply for this opportunity should possess the following requirements:· 

• Punctuality and dependability with consistent attendance.
• Exceptional customer service skills to ensure a positive experience for our clients and patients.
• Exceptional communication abilities, both written and verbal, as well as the ability to remain calm and professional under pressure, while maintaining a friendly and helpful demeanor.
• Basic computer/data entry skills and knowledge, including proficiency in common applications such as Microsoft Office, email communication, and the internet.
• Must be able to stand for long periods of time. Physical activities include frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting and squatting.

Excellent Benefits:Our comprehensive benefits package includes medical, dental, and vision coverage; a 401k plan with an employer match, paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and other voluntary benefits. In addition, an annual bonus may be paid to eligible employees based on organizational and individual performance. Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling.We have several employee recognition programs and were awarded Best Places to Work in RI and most recently Great Places to Work Certified 2025 a national recognition!