Mammography Coordinator

 GENERAL SUMMARY OF DUTIES:  

• Demonstrates knowledge and compliance of safety, OSHA, and HIPPA regulations.
• Attends mandatory in-services.
• Other job duties as required.
• Demonstrates flexibility with various work schedules, covers for other staff when asked.
• In addition to the duties and responsibilities listed above, all employees are expected to support Piedmont Healthcare’s mission, vision and values. Comply with policies, procedures and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.

SUPERVISION RECEIVED: 

Reports to Director of Imaging

SUPERVISION EXERCISED: 

Oversees mammography staff as delegated by Director of Imaging

ESSENTIAL FUNCTIONS:

• Participate in meetings/work groups to ensure communication and knowledge of operational activities and overall customer satisfaction outcomes in the Imaging department.
• Understanding of Mammography Bi-rad coding.
• Ensure all breast imaging exams get read in a timely manner.
• Track and monitor all Imaging related follow up tasks as required.
• Assist referring offices with scheduling appointments or any other concerns as it pertains to Imaging.
• Communicate any physician or patient concerns to management and staff to achieve positive outcomes.
• Maintain open communication with the PHC Mammography Technologist and the outside surgeon’s offices in regard to processes and workflows.
• Answer all patient questions related to breast imaging and services provided by PHC Mammography.
• Provide one on one support to imaging patients with special concerns.
• Obtain and upload patient prior imaging exams and reports for comparison purposes.
• Schedules all call backs within 24-48 hours; log all results; prepares certified letters after documenting unsuccessful attempts to contact patient. Prepare monthly call back statistics required by MQSA.
• Enter orders for imaging exams in RIS as needed.
• Call and schedule diagnostic mammography exams. (callbacks)
• Assist breast center with scheduling breast imaging including, diagnostic mammograms, ultrasound exams, and breast MRI’s, biopsies and needle localizations.
• Confirm that all patient Imaging results go out in a timely manner to ensure compliance.
• Retrieve pathology results for all Imaging sites and enter results into RIS.
• Confirm all addendums are given to the appropriate Radiologist and that results are sent to patient.
• Knowledge of Radiology critical results reporting systems.
• Communicate Radiology critical results and incidental findings in a timely manner while following the proper workflow
• Act as central liaison for any calls from referring offices requiring assistance from the Radiologists.
• Ensure the transmission of mammography result letters to patient portal.
• Preparation and distribution of mammography reminder letters to patients.

EDUCATION: 

High School Graduate/GED equivalent required. 

EXPERIENCE: 

2-4 years of experience within medical or imaging field required.

REQUIREMENTS: 

• Ability to communicate in English, both orally and in writing required.
• Strong interpersonal and communication skills required.
• Ability to perform diverse work assignments with time limitations with a high degree of accuracy required.
• Ability to use problem solving, critical thinking, and priority setting skills required.
• Advanced computer skills including email, Excel, Microsoft applications, and ability to comprehend and utilize Electronic Medical Records System, RIS and PACS Systems, and PENRAD. 

KNOWLEDGE AND SKILL REQUIREMENTS: 

• Understanding of Mammography Birad coding
• Knowledge of Radiology critical results reporting systems
• Demonstrates knowledge and compliance of safety, OSHA, and HIPAA regulations.

PHYSICAL/MENTAL DEMANDS: 

• Pushing and pulling, taking frequency and weight into consideration.
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes ability to maneuver body while in place.
• Dexterity of hands and fingers.
• Balance is maintained during climbing, bending and/or reaching
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).
• Education, Certification, Computer and Training Requirements:
• High School Graduate/GED / Equivalent required.
• 2-4 years of experience within medical or imaging field required.
• Ability to communicate in English, both orally and in writing required.
• Strong interpersonal and communication skills required.
• Ability to perform diverse work assignments with time limitations with a high degree of accuracy required.
• Ability to use problem solving, critical thinking and priority setting skills required.
• Advanced computer skills including email, excel, Microsoft applications and ability to comprehend and utilize Electronic Medical Record System, RIS and PACS Systems, and PENRAD.