Managed Services Specialist

Prosource, the Midwest region’s leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. 

Major Goals and Responsibilities:

Work sales pipeline for new sales: qualify, present, propose and close managed services solutions and technology projects with new prospects. Train and nurture all sales teams in relevant marketplaces on technology solutions. Build relationships with Office Equipment reps. Strong listening, persuasiveness and relationship skills are required. Core productivity measurements include customer meetings/week, opportunities working/won, opportunity quantity and dollar volume/month.

Essential Activities and Responsibilities:

Sales Pipeline: Qualify, Present, Propose, Close (75%)

• Use information discovered and provided by Office Equipment reps along with research to qualify a prospect - fit client profile and determine technology needs that match our product stack/solutions.
• Build and manage pipeline
• Meet with clients at customer locations to understand IT needs and challenges
• Working with vCIO and Solutions Architect’s, build technology solutions to match customer needs.
• Create and present proposals.
• Meet with customer at their location or Prosource Technologies to present solutions.
• Build strategic plans to actively work prospect opportunities.
• Ability to apply customer requirements to our products/solutions while understanding the constraints of scope, time, quality and budget.
• Close deals

Administrative (20%)

• Manage a complete sales pipeline from warm leads to closed deals using Autotask opportunities. 
• Create and build proposals and presentation material.

Sales Team Nurturing and Training (5%)

• Train Office Equipment reps about managed services, technology solutions and prospect qualification.
• Nurture relationships with Office Equipment reps so that our solutions are front of mind as they actively seek opportunities.

Behavioral Traits, Attitudes and Skills Required:

• Listening 
• Persuasiveness 
• Relationship Building 
• Self-Confidence
• Self- Motivated 
• Communication 
• Decision Making 
• Initiative
• Organization 
• Problem Solving 
• Timeliness
• Teamwork 
• Training 
• Multi-tasking 
• Professionalism
• Reliability
• Compliance with directives

All tasks will be carried out ethically, legally and professionally.

Prerequisites (i.e… education, experience)

• 4-year college degree or equivalent work experience in areas of business/marketing/sales/account management.

Primary people Contacts:

• Customers, manager, other sales reps, Technical Alignment Team, and customer success specialists

Toughest Part of the Job:

• Adapting skillsets to meet changing technologies
• Staying motivated
• Rejection
• Juggling multiple projects, small tasks and frequent interruptions with little or no notice
• Making quick decisions

Compensation method:

• $75,000 to $85,000 annual base salary plus commission.