At Experient, we provide experience, technology, and transformation support to our clients, creating a dynamic work environment. We value collaboration, prioritize effective communication, and focus on delivering results quickly and practically. Whether you’re looking to deepen your expertise or take on new challenges, we’re here to support your journey every step of the way. We are seeking a Manager to join our experienced Management Consulting team, with a focus on change management, process optimization, process automation, and emerging AI-enabled solutions. In this role, you will leverage your project management and change leadership expertise to help clients transform how they work, adopt new technologies, and achieve measurable business outcomes. You will serve as a trusted advisor by understanding client needs and delivering practical, scalable solutions.
What You’ll Do
Build strategy and execution plans for transformation programs spanning process, technology, workforce, and operating model change
Design and lead change management approaches, including stakeholder engagement, communications, training, and adoption planning
Lead and drive implementation of transformation initiatives across process optimization, process automation, and AI-enabled solutions
Lead teams through discovery, requirements gathering, and solution design; develop and deliver high-quality client presentations and work products
Conduct current-state process discovery and facilitate future-state process design, identifying process, people, technology, and data gaps
Develop and manage detailed roadmaps and implementation plans to close current-state and future-state gaps
Partner closely with technical teams to translate business needs into implementable automation and AI solutions
Apply structured, analytical problem-solving to complex transformation challenges
Lead and develop project teams, providing direction, coaching, and performance feedback
Manage client status updates and executive-level reviews, clearly communicating progress, risks, and outcomes
Identify and support follow-on opportunities that expand client relationships and drive additional transformation work
What You’ll Bring
Experience leading or supporting change management, process improvement, automation, and technology-enabled transformation initiatives
Strong change management and/or project management capabilities, with a track record of driving adoption and sustained outcomes
5-7+ years of experience in management consulting, professional services, and/or Big 4 consulting
Ability to simplify complex challenges and guide clients toward practical, implementable solutions
Proven experience leading and mobilizing teams of consultants and client stakeholders
Strong client-facing presence with the ability to operate as a trusted advisor
Experience proactively identifying risks and partnering with clients to mitigate and resolve issues
Excellent facilitation, communication, and interpersonal skills
Strong organizational skills with the ability to manage multiple workstreams simultaneously
Understanding of how data, information flow, and governance enable effective process, automation, and AI solutions
Familiarity with process automation tools, intelligent workflows, and AI-enabled capabilities (hands-on experience a plus)
Experience bridging business and technical teams to deliver timely, effective outcomes
Self-starter mindset with a high degree of ownership and accountability
Bachelor’s degree required; master’s degree and relevant certifications a plus
Certifications in change management, project management, Agile, Lean/Six Sigma, automation, or AI-related disciplines are a plus
Location: Atlanta, GA or Dallas, TX based position. No relocation budget available.
Work With Us Experient is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity, or any other characteristic protected by law.
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