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At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Entity: Duke University Health System
Support the following performance management and improvement services for the Duke Health System Acute Care Analytics and Improvement office supporting Duke University Hospital, Duke Health Raleigh Hospital, Durham Regional Hospital, and other entities within the Duke University Health System.
This position will focus on advanced analytics, data engineering, and performance improvement to enhance clinical operations and patient safety outcomes—particularly within Clinical Labs.
Operational and Analytic Support
Lead development, validation, and maintenance of standardized analytics supporting Clinical Lab KPIs.
Design and maintain dashboards and reports to monitor performance trends and outcomes.
Translate complex data into clear, actionable insights for clinical and operational leaders.
Project Management & Operational Support
Provide technical project management support for operational and strategic initiatives within Clinical Labs.
Facilitate cross-functional collaboration among physicians, nursing, operations, analytics, and leadership.
Develop project plans and outcome measures aligned with health system goals.
Performance Improvement
Serve as a technical and analytical lead for multidisciplinary performance improvement initiatives.
Apply performance improvement methodologies (e.g., Lean, Six Sigma, PDSA) to identify inefficiencies and drive sustainable change.
Monitor impact of interventions and recommend course corrections based on data trends.
System Alignment
Align Clinical Lab performance initiatives with broader health system goals and hospital KPIs.
Serve as a key liaison between Clinical Labs leadership and system analytics and improvement resources.
Education
Minimum of a Bachelor's degree in Industrial and Systems Engineering or a related field.
Master's degree highly desired.
Experience
Minimum of 4 years of related experience.
Equivalency Note: Experience can be supplemented with a Master's degree (equivalent to two years of experience) or with 2 years of Duke ME I experience.
Knowledge, Skills, and Abilities
Strong analytical, quantitative, and communication skills.
Proficiency in data visualization and reporting tools (e.g., Tableau, Power BI).
Experience with data engineering or SQL.
Ability to manage complex projects and work collaboratively with clinical and operational stakeholders.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Job Code: 5012
FLSA: E
Job Level: H1
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Llc
Duke University is home to nearly 15,000 Blue Devils who attend undergraduate- and graduate-level classes in 10 schools and colleges. Trinity College of Art and Sciences, the Fuqua School of Business, and the Pratt School of Engineering are among the most well known; its law and medical schools are...
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