Manager - Amex Ethics Office

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

American Express is committed to doing right by our colleagues.  Acting with integrity and protecting our brand’s reputation is everyone’s responsibility, no matter where in the company you sit.   The Amex Ethics Office (AEO) furthers this responsibility by managing the Amex Ethics Hotline (Hotline), the company’s official confidential whistleblower channel, where colleagues can raise concerns of violations of law, regulation, or company policy.  The AEO ensures all concerns raised through the Hotline are referred to the appropriate internal team for review and investigation, as needed.  The AEO is also responsible for the managing the company’s Code of Conduct Disclosure Portal, where colleagues submit any activities that may pose a conflict of interest. 

 The AEO sits in the General Counsel’s Organization (GCO) and partners closely with the Global Litigation & Investigations Team, Employment Law Group, and Global Security.  The AEO also partners closely with teams outside of the GCO including Colleague & Labor Relations, Conduct Risk Management, Global Risk & Compliance and Control Management teams.

This role will report to the Amex Ethics Office Director in NY, and support all AEO workstreams, with a specific focus on reporting, project management and controls.  This role requires an individual who is a strategic thinker and exhibits exceptional project management and communication skills, while also professionally and discreetly handling highly confidential and sensitive information.  This individual will be responsible for preparing reporting and leading key strategic projects and partnering with various business teams to provide end-to-end subject matter and project management support.

Specific responsibilities include, but are not limited to:

• Support / lead transformational projects and other initiatives as required to continue enhancing the Amex Ethics Office.


• Support in managing the Amex Ethics Hotline, Conflicts of Interest Disclosures, and Code of Conduct Policy & Training Refreshes.


• Lead the AEO’s Control Management responsibilities, including PRSA, GRM, and TLM oversight.


• Support the AEO data and reporting workstream, including data pulls for audit, exam and business unit requests.


• Prepare board and executive-level materials and other business unit/market level presentations.


• Continue to foster strong working relationships and communication with key business partners and senior leaders.

Minimum Requirements:

•  3+ years of combined experience in Project Management, Management Consulting, Reporting and / or Internal Corporate Strategy.


• Proven expertise in Microsoft Office (i.e., PowerPoint and Excel) with the ability to leverage Microsoft PowerPoint to deliver executive-quality presentations.


• Strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.


• Outstanding communication skills (both written and verbal).


• Strong leadership and interpersonal skills with the ability to influence peers and senior leaders.


• Successful track record of working with cross-functional teams.


• Highly motivated self-starter who can provide strategic thought leadership and lead multiple projects with limited guidance.

Education Requirement:

Bachelors required

·    J.D., MBA, or prior 3+ years of working experience at a consulting firm, Project Management Profession (PMP) certification, legal/ethics/compliance/audit degrees or certification or experience or equivalents preferred.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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