Manager Asset Protection

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.

Position Summary

The Division Manager of Asset Protection is responsible to ensure division and region needs are met through staffing and development of their respective Asset Protection team. The incumbent works closely with the Division Vice President to ensure programs that positively impact profit, shrink, cash loss, physical security and safety are executed effectively and provide required results. 

Principle duties and responsibilities

• Responsible for overall associate development and mentoring


• Trusted, reliable Division expert in Physical Security, Law Enforcement, Investigations, Fraud, Social Engineering, Associate Safety, De-escalation, Crisis Response/Management related to weather, Crime, Safety, Social Media, & Food Safety


• Responsible for establishing annual Asset Protection Business Plan to address shrink, cash loss, physical security, and associate safety (to include budgeting)


• Responsible for driving business initiatives to improve cash performance


• Responsible for driving business initiatives to improve shrink


• Overt participation and collaboration with Division EC Team and Associate Relations to foster positive relationships


• Regularly evaluate existing store security equipment and oversee installation for new stores, remodels and acquisitions


• Oversee the case management process and review reports for accuracy


• Establish contacts and foster good working relationships with law enforcement agencies and the courts


• Maintain industry-standard interviewing and interrogation skills and professional development of self and team


• Knowledgeable of applicable federal, state, and local regulations and industry best practices related to criminal charges and their applicability to internal and external cases


• Support Director of Asset Protection with projects and initiatives from inception to implementation

Basic Qualification

• Retail Operations


• Wicklander-Zulawski training


• Excellent written and verbal communication skills (to include public speaking)


• Must be comfortable collaborating with business partners across brands, law enforcement and the courts


• Ability to work flexible work schedule

Preferred Qualifications

• Certified Forensic Interviewer – CFI designation


• Loss Prevention Certified


• Bachelor’s Degree


• Knowledge of law enforcement, courts and business operations

Education

• Bachelor's Degree or related equivalent experience

Experience

• 5+ years (Asset Protection or leadership of field team)


• Retail management experience

Skills and abilities

• Proficient in Microsoft Office365


• Public speaking and presentation


• Critical & analytical thinking 


• Interviews and investigations (to include all means of evidence gathering)


• De-escalation


• Crisis Management


• Social Engineering


• Ability to travel on short notice


• Flexible schedule to include overnight


• Ability to lift, push and pull 50lbs. 


• Travel is 50 – 75%

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

If you have a disability and require assistance in the application process, please contact our Recruiting Department at [email protected]