Manager B - Director & Staff (Health Services)

Position Summary  

This position is funded by a grant for a duration of time as defined by the grantor.  

As a project manager, strategic adviser, and assistant to the health director, the position will be critical to creating operational excellence and supporting transformative initiatives to improve health outcomes in Shelby County. 

Pay Grade: 53 

Salary Commensurate with Experience and Education  

Minimum Qualifications  

• Three (3) years of increasingly responsible supervisory or professional administrative experience; AND 

• Bachelor’s degree from an accredited college or university in public health, business administration, business management, or a closely related field; OR 

• An equivalent combination of related education and/or experience. 

• PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED. 

Duties and Responsibilities 

• Research and analysis of information for administrative projects for the Director and Chief of Staff, often preparing first-draft reports on administrative matters and presentations for the County Commission or the Mayor.  

• Assists and leads coordination and follow-up of employee and public relations activities within the Director's Office by engaging with elected officials, senior government, businesses, and community-based organizations.  

• Presents data and reports to stakeholders through written, electronic, and verbal presentations. Participates in the preparation of federal grant reports and applications.  

• Reviews and processes prioritized communications, travel authorizations, letters of support, presentations, and SCHD grantor/contract applications. 

• Receives and processes requests for information related to public health projects, initiatives, and agendas, refers requests to the appropriate department or section, and establishes a follow-up mechanism to ensure the department is appropriately represented. 

• Sets deadlines, assigns responsibilities, and monitors and summarizes progress on the projects and programs.  

• Prepares reports on the status of projects and programs. Oversees the development and implementation of the program’s activities in accordance with programmatic guidelines. 

• Performs personnel management activities, including but not limited to hiring, training, evaluating, and coaching staff, including the Executive Secretary, Front Desk Receptionist, and Call Center Receptionist. Advises staff on administrative and personnel policies and procedures. 

• Assists in preparing and establishing the section's goals, performance appraisals, and sustainability plans, including grant proposals and grant applications. Builds and maintains relationships with community partners by attending county coalitions, health councils, and community partnership meetings. 

• Performs other related duties as required or directed. 

KSAs  

• Knowledge of public health programs, project management, supervision, and public administration.  

• Strong organizational, critical thinking, and decision-making skills. 

• Excellent written and verbal communication skills, including the ability to prepare reports, present information, and respond to sensitive inquiries. 

• Excellent organizational, time management, and multitasking abilities with a focus on meeting deadlines.  

• Knowledge of medical terminology, public health policies, budget monitoring, and technical report preparation.  

• Ability to analyze and resolve complex issues, interpret policies, maintain confidentiality, and work independently.  

• Ability to work effectively in a fast-paced, diverse environment with minimal supervision and attention to detail.  

• Proficient in MS Office (Word, Excel, and PowerPoint), Canva, and other County software applications. 

Special Requirements  

• Must possess a valid Tennessee driver's license or secure one by the date of employment. 

• Must have daily access to an operable automobile and meet county requirements for automobile insurance upon date of employment. 

• Work will require travel throughout the County and occasionally out of state for training and conferences. 

• Must be willing to carry and utilize a County-issued cellular phone.  

• May be required to work extended hours, weekends, and be available for emergency or on-call assignments. 

Disclaimer 

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.