Manager, Business Operations, Crypto

The role:

Business Operations drives strategy and planning, business critical insights, and cross-functional execution. We’re seeking a Business Operations Manager to support SoFi’s Crypto offerings.  You will report to the Business Lead for Distribution and will be a trusted partner for the Crypto leadership team focusing on high-impact strategic projects, data analysis, and driving efficient processes.

Business Operations works with many teams within SoFi. The ideal candidate will be a dynamic thinker who can work cross-functionally to solve complex challenges with uncertain inputs and outputs.  

A typical week will likely be split in three main buckets: 1) support of regular weekly / monthly / quarterly analyses and reporting in support of the businesses, 2) special projects which require strategy, analysis, financial modeling, problem-solving, cross-functional project management, and 3) As a 2IC for the Business Lead for Distribution as part of the go to market motion for institutional crypto business.

What you’ll do:

• Support the creation, iteration and ongoing optimization of recurring weekly / monthly / quarterly reporting for the Crypto businesses and functional teams


• Drive cross-functional projects and alignment with stakeholders across the organization


• Collaborate with the Data Insights team to produce data driven analyses


• Manage team performance with OKR tracking


• Produce forecasting models in support of business plans


• Coordinate with BizOps counterparts in other business units and functions on production and delivery of company-wide standardized processes such as quarterly planning and board deck preparation   


• Perform ad-hoc activities as requested by the Business Unit Leads

What you’ll need:

• 6+  years of work experience in a top-tier consulting firm, investment bank or high growth business in an analytical capacity


• Familiarity with financial services and/or consumer technology companies in private and/or public sector


• Hands on operational capabilities with advanced proficiency in Google suite, MS Office apps, etc.


• Crypto experience at either an Exchange, Liquidity Provider, Stablecoin Issuer or Foundation.


• A clear communicator with excellent verbal and written communication skills


• Inquisitive nature, attention to detail, diligence and a good attitude


• Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively


• Comfort working in a high growth, constantly changing environment


• Strong analytical and organizational skills