Manager, Client Solutions

Title: Manager, Client Solutions

Company/Location: BioPharm Communications / (position is field based-with 2-3 days in office required per week)

Department/Discipline: Client Solutions (Sales)

BioPharm is the leading provider of data-driven, fully integrated multichannel marketing services to the pharmaceutical and biotech industries through its unique capabilities and assets:

• Depth and breadth of HCP database


• Advanced analytics that turn customer data into actionable insights


• Proprietary programs with high awareness and established credibility with HCPs


• Ability to create personalized journeys for HCP segments


• Fully integrated multichannel delivery including automated, triggered campaigns


• Automated integration of nonpersonal and personal campaigns


• Advanced reporting and analytics 

Position Summary:

BioPharm Communications has an exciting opportunity for a Manager, Client Solutions.  The position is responsible for promoting BioPharm’s proprietary products exclusively to Media Planning Agencies to increase BioPharm program sales within the media space.  Candidate will be expected to articulate BioPharm’s positioning for tactical solutions focused exclusively on media teams. The position will work hand in hand with the CS Sales Lead who is assigned any specific brand/account to develop insightful and effective proposals. And be expected to close approximately 40% of all RFPs.

BioPharm Values:

• Collaborative


• Insightful


• Innovative


• Authentic

Core Competencies:

• Customer Focus


• Ensures Accountability


• Communicates Effectively


• Manages Complexity


• Drives Results


• Strategic Mindset


• Drives Engagement

Responsibilities:

• Drive business growth for BioPharm with new and existing agency accounts through live /virtual agency client meetings


• Build relationships with Pharmaceutical Media Agencies; to promote BioPharm’s multi-channel marketing capabilities, your focus should be on media planning teams.


• Work closely with and take direction from the assigned CS Sales Lead, you will likely work with several


• Work collaboratively with CS Sales Lead and Sales Operations to price and build tactical program recommendations


• Working with the assigned CS Sales Lead; analyze client goals, objectives, KPI’s, and existing infrastructure to determine best BioPharm solution


• Manage contact database and utilize Salesforce to track progress and forecast sales opportunities


• Quickly learn and become proficient with the BioPharm interdepartmental process for kicking off programs


• Bring experience as a dynamic facilitator and presenter.

Qualifications and Experience:

• 1-2 years of media experience in healthcare communications covering pharma and biotech accounts with an emphasis on digital marketing


• Must have a willingness and skill to develop and retain healthcare industry relationships


• Experience and strong understanding of the digital marketplace and multi-channel marketing (MCM)


• Must be highly motivated, dynamic and have a relentless focus and commitment to reach agency decision makers


• Well versed in pharma marketing, promotional education, digital marketing, non-personal promotion, multi-channel marketing and data/analytics


• Experience with Salesforce.com is helpful


• Strong knowledge of Microsoft Word, Excel and PowerPoint


• Attention to detail to ensure accuracy


• Proven time management skills, including successful track record of meeting deadlines while managing multiple projects simultaneously


• Exhibit willingness to develop sales presentation skills with clients, as well as strong listening and analytical skills


• Strong team player

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• Salary range here - $50,000 - $75,000

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