The manager is responsible for overseeing the day to day operations and communication with hospital leaders, staff and physicians. The manager is responsible for leading multiple teams to plan and successfully implement a set of projects aimed at improving patient and staff safety. The manager is responsible for the development and implementation of an apparent cause analysis program and provides ongoing support to medical staff and other departments for monitoring the quality and performance improvement projects identified by the hospital’s patient and staff safety strategy. The manager will use data driven and evidence- and practice-based quality improvement approaches, in alignment with the department's strategic priorities, to provide technical expertise, project management, and leadership related to the development, implementation, and oversight of quality improvement plans impacting patient and staff safety. The manager will lead an internal team to execute on these deliverables aligned with the strategic priorities of the hospital addressing patient safety. Serves as the business unit partner with department director in determining and steering the operational direction for the department.
Department Specific Job Details:
Education
Bachelor’s degree in health care administration, business, engineering, public health, or a related area required
Masters degree preferred.
Experience (required)
4+ years of experience in quality and safety management within a healthcare setting
2+ years of project management and process improvement experience
Excellent analytical, problem-solving, and project management skills, with exceptional leadership, communication, and interpersonal abilities
Preferred experience
Previous leadership experience
Experience using the IHI Quality Improvement Framework.
Proven experience engaging both clinical staff and hospital leaders in improvement projects.
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