Manager, Compliance

Company : Palmpay Limited

Job Description - Manager, Compliance

We are hiring a Compliance Manager to lead the Compliance Department in Bangladesh. This is a strategic role with full ownership of compliance functions, including regulatory relations, risk assessment, policy implementation, and internal controls. The ideal candidate will have deep experience in Bangladesh Bank regulations, AML/CFT, and fintech or digital finance compliance operations.

About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, and Bangladesh, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Key Responsibilities

Regulatory Compliance

Monitor changes in financial regulations and ensure adherence to all Bangladesh Bank, BFIU, and relevant authority guidelines.
Interpret regulations and communicate actionable requirements to internal stakeholders.
Liaise with legal and regulatory affairs teams to handle compliance concerns and provide guidance.

Policy Development and Implementation

Draft, review, and implement compliance policies and procedures.
Ensure effective rollout and employee awareness of all compliance protocols.
Lead organization-wide training programs on compliance expectations.

Risk Assessment

Conduct regular compliance risk evaluations across departments.
Recommend control enhancements and lead efforts to mitigate identified risks.
Collaborate with all departments to align business operations with compliance requirements.

Monitoring and Reporting

Establish systems for ongoing compliance monitoring.
Generate detailed compliance reports for management and regulators.
Ensure internal reporting lines are efficient in flagging potential issues.

Investigations and Remediation:

Investigate compliance breaches or irregularities.
Design corrective action plans and track resolution progress.
Work with internal audit to ensure control effectiveness.

Qualifications Required:

Bachelor’s or Master’s degree in Law, Finance, Business Administration, or related discipline.
Must have Certifications in CAMS/CAFCA/ CRMA/ AML/CFT, Risk, or Compliance

Experience Required:

At least 7 years of experience in compliance, legal, risk, or regulatory affairs; 3+ years in a leadership role.
Proven ability to interpret and analyze regulatory requirements, with direct experience engaging with the Central Bank and/or MRA.
Hands-on experience with Bangladesh Bank policies, AML/CFT guidelines, and financial services compliance.
Proven success in managing regulatory relationships, audits, and inspections.
Must have experience in fintech, digital banking, MFS, or NBFI
Experience in multinational or cross-border compliance environments.

Preferred Skills:

Knowledge of cybersecurity, data protection, and payment systems compliance
Fluent in English and Bangla, with strong communication and analytical skills.
Must have a strong understanding of local regulations, including labor law, tax compliance, anti-money laundering (AML), data privacy, and business licensing.
Ability to create actionable compliance frameworks tailored to PalmPay’s operating context in Bangladesh.
Proactive mindset in identifying hidden risks and proposing practical corrective measures.
Skilled in cross-departmental communication, with strong influence and execution ability, particularly when working with Business, Legal, HR, Finance, and IT.

Compensation & Benefits

Competitive salary
Festival bonuses and mobile/internet allowance
High-growth environment with leadership exposure
Opportunity to lead compliance for a global fintech in a new market.

Location:
Gulshan-1, Dhaka, Bangladesh

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Manager, Compliance

Job Description - Manager, Compliance

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