Manager, Consulting

The Opportunity

The role of a Senior Manager, Consulting is to support customer engagements, conduct actionable research & analysis and deliver solutions to address our clients' top opportunities & challenges. This role is responsible for partnering with our clients to win in digital commerce.

As a Senior Manager, you will have the opportunity to work with the world’s leading brands - scoping, leading, and delivering consulting engagements for them and serving as their trusted advisor.

What You Will Do: 

• Lead client projects & engagements from the initial client question to ideation, planning, scheduling, research and final delivery


• Working with our most strategic partners to deliver actionable recommendations and thought leadership


• Lead project teams - guiding the team via clear planning and delivery processes, coaching on research, creating engaging presentations and delivering best-in-class client deliverables


• Provide actionable insight for clients on future strategies, tied to client's core business objectives, structure and measurements, and identify potential growth opportunities and necessary capabilities for growth


• Manage people (as needed) with a focus on supporting their growth and a feedback first culture


• Deliver Actionable Insight - on commerce strategies, and implications tied to client's core business objectives, roles, responsibilities, structure and measurements, and identifies potential growth opportunities and necessary capabilities for growth


• Present Analysis & Findings - to clients virtually and at in-person events


• Collaboration - Partner with other team members to execute projects on a right-first-time basis; develops a successful relationship with key stakeholders

Who You Are:

• You have 5+ years working within CPG/Retail, analytics or consulting, including 5 years professional experience in ecommerce


• Experience working with or for brands/manufacturers and/or experience working with retailers


• Knowledge of the digital retail industry, retail media, retailers' strategies and manufacturer/retailer ways of working


• Strong understanding of eCommerce performance drivers / dynamics / fundamentals – i.e. SEO, Taxonomy, Enhanced content


• Easily establish strong rapport with clients, able to address client feedback, drive retention and repeat engagements


• Experienced in people management, supporting individuals’ career development & growth on your team


• Effective communication skills (written & verbal), you can work with a variety of internal and external stakeholders and customers


• Experience presenting using Microsoft PowerPoint to individuals and groups


• Flexibility to travel as and when required