Manager Count Team

Specific Job Functions:

• Oversee the daily department operations of the Count Team


• Responsible for the training and development of all supervisory and non-supervisory personnel


• Communicate effectively with guests, co-workers, and company leadership


• Establish good rapport with the Main Cage, Slots, Tables Games and Revenue Audit departments to address problems as they arise


• Address employee issues in a calm, effective, intelligent, and fair manner


• Communicate department issues to the Executive Director of Casino Finance


• Analyze problems to find solutions


• Maintain confidential information


• Create and maintain a positive work environment which promotes teamwork, performance, feedback, recognition, mutual respect, and employee satisfaction


• Create and implement department policies and procedures


• Ensure all Count Team procedures remain in compliance with the Minimum Internal Control Standards required by the Gaming Control Board


• Manage and participate in the Count Room functions, ensuring the integrity of the drop and count


• Interview all Count Team applicants for supervisory and non-supervisory positions


• Knowledge in utilizing office equipment, such as ten-key calculators, multi-line telephones, computer equipment, copy machines and fax machines


• Trouble shoot problems and provide supervisory and non-supervisory personnel with constructive feedback


• Order all department supplies and arrange equipment repairs and maintenance


• Must maintain a flexible work schedule to attend meetings, outside of normal department work hours


• Perform all duties as deemed necessary for the success of the department

Qualifications:

• Previous management or supervisory experience required


• Two (2) years of Count Team experience required


• Knowledge of regulations and laws regarding hiring and maintaining a positive and professional work environment


• Be able to conduct mathematical transactions quickly and accurately


• A high regard for maintaining a good attendance record


• Promote team spirit and gain the respect of the team by demonstrating a good work ethic


• The ability to work in a structured, organized, and highly regulated environment


• Ability to use a computer and ten-key calculator quickly and accurately


• Must have, or be able to obtain, a Gaming Registration