Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This position is part of the Colleague Experience Group (CEG) Data Governance & Management function and reports to the Director, Colleague Data Governance & Management. 

Colleague Data Governance & Management team is responsible for managing various aspects of colleague data such as Data Stewardship, Meta data management, Data Quality, Data validation, Data Democratization, policies & procedures for data governance & consumption, usage etc. 

The successful candidate will be responsible for:

The Manager, Colleague Data Activation will be responsible for overseeing the implementation of various American Express Management Policies corresponding to Data Governance and Management (such as AEMP 70, AEMP 79 etc.) within the business unit. The Manager will be responsible for: 

• Partnering with Enterprise teams in implementing data governance and management program within Colleague Experience Group.


• Partnering with Enterprise Data Governance Organization in understanding & implementing prescribed policies & procedures to undertake federated data management activities within the Business Unit to bring data under governance.


• Partnering with EDG Organization in understanding various tools & templates used to bring the data under governance and communicating those within the Colleague Data Office.


• Execution of data activation activities and processes to bring data under governance (e.g., critical data element prioritization, data mapping, identifying data management roles, documenting data, and classifying systems).


• Partnering with Control Management & Global Privacy Organizations in understanding the Controls and Privacy aspects and implement the applicable controls within the Business Unit in partnership with Colleague Data Office


• As necessary, partner with colleagues within Colleague Data Office to review and oversee the enterprise scorecard for the aggregated data quality results of the Data Quality Controls for critical data

Minimum Qualifications

• Minimum of 5 years of experience in leading and implementing Data Governance & Management practices at G-SIBs (Global Systematically Important Banks)


• Consistent track record of understanding business challenges and strategies and connecting those to data and capabilities


• Strong working knowledge of current and upcoming data governance, data management techniques and trends, with a point of view on the evolving concepts and standard methodologies


• Understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and related metrics to monitor compliance of Data Governance policy and standards within the
  BU


• Prior experience implementing Data Management / Data Governance programs, preferably at the Enterprise / BU level


• Basic experience / knowledge of Data Governance / Data Management tools (e.g., Collibra)


• Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology


• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment


• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency


• Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information


• Must have a positive, collaborative leadership style with colleague and customer first approach with hands-on attitude

Preferred Qualifications

• Good understanding of Human Resources (Colleague) Data would be a plus


• Good understanding of Data Management practices at a G-SIB would be considered a great value addition


• Hands on experience and/or knowledge with Oracle Fusion product would be considered an advantage

• Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 


• Bonus incentives 


• 6% Company Match on retirement savings plan 


• Free financial coaching and financial well-being support 


• Comprehensive medical, dental, vision, life insurance, and disability benefits 


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 


• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 


• Free and confidential counseling support through our Healthy Minds program 


• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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