Manager, Day Program

Job Description:

Job Title: Manager, Day Program

Location: Joplin, Missouri

Department: Day Program

Employment Type: Full Time

Job Summary:
The Adult Day Program Manager is responsible for the overall direction, day-to-day operations, financial oversight, staffing, and quality assurance of the Adult Day Program (ADP). This vital role ensures that our compassionate team members are dedicated to making a difference in the lives of participants. Join us to lead a program that promotes health, safety, and person-centered services for our community's most vulnerable individuals. We're looking for an innovative leader with strong organizational skills, excellent communication abilities, and a commitment to foster a positive team culture.

This position manages a program funded by the Department of Health and Senior Services (DHSS) and the Department of Mental Health/Developmental Disabilities (DMH/DD). The Manager plays a crucial role in ensuring compliance with regulations while advocating for the needs of individuals served to create a supportive environment.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:
· Maintain health, safety, confidentiality, and HIPAA compliance for all program participants.
· Ensure compliance with DMH/DD, DHSS, Medicaid Waiver, and Fire Marshal regulations.
· Oversee accurate and timely billing, documentation, and record-keeping for all funding sources.
· Supervise and support all Day Program staff and volunteers, including onboarding, training, and performance management.
· Conduct staff interviews and lead recruitment efforts in the community.
· Analyze and improve operational procedures for quality and efficiency.
· Foster strong relationships with stakeholders, families, community partners, and funding representatives.
· Promote a positive team culture through leadership, recognition, and open communication.
· Monitor and manage staffing levels, minimizing overtime and ensuring appropriate coverage.
· Implement quality management initiatives, ensuring program outcomes align with organizational goals.
· Advocate for individuals served, ensuring services are person-centered and responsive to their needs.
· Other duties as assigned.

Education, Experience, and/or Credential Qualifications:
· Bachelor's degree in human services or a related field required.
· Minimum of one (1) year experience with individuals with developmental disabilities required.
· Relevant experience may substitute year-for-year for educational requirements.

Additional Qualifications:
· Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint check.
· Completion of New Hire Orientation at the beginning of employment.
· All training requirements including Relias at the beginning of employment and annually thereafter.
· Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Keywords: Adult Day Program Manager, Day Program, Human Services, Developmental Disabilities, Joplin, Missouri, Community Support, Healthcare Management, Leadership, Compliance, Team Building

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.