Manager - Department Technical Services

At PMI, we're transforming our business and building our future on smoke-free products with the potential to improve the lives of a billion smokers worldwide.

With change comes opportunity. Join us and you'll have the freedom to develop innovative solutions, drive continuous improvement, and grow your career in exciting new directions.

Your Role

As the Manager, Department Technical Services, you will plan, organize, and oversee maintenance activities within the assigned production area to ensure production goals are achieved safely, efficiently, and in compliance with quality standards. You will also develop and implement long-term maintenance and asset management strategies to maximize equipment performance and reliability.

Your Day-to-Day

• Promote a strong safety culture and preventive/predictive maintenance mindset aligned with Open+/IOS principles.


• Partner with Quality and cross-functional teams to prevent quality incidents, reduce non-conformities, and ensure product integrity.


• Lead Mechanical and Electronic Technicians in maintenance execution, troubleshooting, standards development, and capability building.


• Implement asset management strategies that optimize equipment performance, reliability, and cost.


• Drive technical skill development to improve production performance.


• Share best practices and knowledge across sites to strengthen maintenance capabilities.


• Deliver productivity improvements by reducing equipment losses, maintenance costs, and breakdowns.


• Coach and develop team members through daily management systems, technical training, and continuous improvement practices.


• Build strong working relationships with Production and key business stakeholders.


• Lead loss elimination initiatives and ensure cross-functional alignment on priorities and action plans.


• Promote benchmarking, knowledge sharing, and continuous improvement across the organization.

Who We're Looking For

• Bachelor's degree in Engineering or equivalent education.


• 2-5 years of experience in a manufacturing environment or similar industry.


• Previous supervisory or management experience preferred.


• Experience with Integrated Work Systems (IWS), PM Pillar, and related DMS processes preferred.


• Strong written and verbal communication skills in English.


• Legally authorized to work in the U.S.

Annual Base Salary: $114,400 - $143,000

PMI’s U.S. businesses are committed to advancing a smoke-free future by providing adult smokers with smoke-free alternatives and promoting responsible marketing practices. Based in Stamford, CT, PMI employs more than 3,000 people across the U.S. and operates manufacturing facilities nationwide.

Philip Morris International is an Equal Opportunity Employer. #LI-JT1