Manager, Digital Sales

Job Description

ServiceNow is looking for a Manager of Global Sales Development (GSD), responsible for managing a team of Sales Development Representatives who manage opportunity identification and creation for our field sales organization. The GSD Manager drives performance by managing the team to achieve monthly, quarterly and annual goals.

What you get to do in this role:

Provide leadership to your team. Oversee new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems use

Manage quota achievement on a monthly, quarterly and annual basis

Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals

Ensure accurate and

reporting of metric with territories assigned in the CRM system

Prepare reports for Director, Global Sales Development

Perform a monthly performance appraisal for all personnel and administer performance improvement plans for any under performance

Provide input to senior leadership in the development and administration of incentive compensation programs.

Maintain current knowledge on ServiceNow's offerings

Keep informed on competitive services, promotional matter, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies