Manager, DSD Digital Excellence - eB2B

Manager, DSD Digital Excellence - eB2B - Frisco, TX

Position Summary: The Manager, DSD Digital Excellence, will play a key role in the eB2B product management workstream associated with our DSD CRM transformation initiative. The eB2B product owner will be focused on standing up a 360 self-service ordering capability to ensure that our customers can place orders at their convenience, anytime, anywhere. The eB2B capability will provide opportunities to showcase our portfolio for marketing and upselling, and additionally strengthen our ability to service our customers more systematically. The ideal candidate will be a mix of planner, project manager, leader, analyst, techie, communicator and change agent. This is an incredibly exciting, fast-paced, high visibility and high impact role for the right high potential team lead. Travel expectations of this role are about 50% of the time.

Key Responsibilities:

eB2B Product Management

• Orchestrate data and product workstreams to design, build & deploy a fully operational eB2B solution for our DSD organization.
• Lead from the front, keeping Pod workstreams focused and synchronized, ensuring smart, iterative efforts drive successful product rollout from MVP to Scaled Installation.

Cross Functional Team Leadership

• Steward a cross functional team of Tech, SMEs, and 3P to ensure that the team has clarity on the overarching plan and progress being made.
• Ensure clarity on anticipated releases and any dependencies needing threading, to mitigate risk and ensure release plans stay on track.
• Remain agile and resilient in the face of obstacles, challenging the team to drive positive change, and celebrating successes along the way.

Stakeholder Navigation and Influence

• Ensure 2 way communications with stakeholders.
• Move collegially, swiftly and judiciously on feedback, ensuring quantitative sense checks are used to corroborate or clarify any qualitative verbatims heard.
• Educate and influence stakeholders to become champions of the product, ensuring contextual and practical understanding to drive customer adoption and garner feedback for continuous improvement.

Oversight for eB2B Analytics & Data Infrastructure

• Steward eB2B Data Infrastructure Workstreams as well as Reporting & Analytics.
• Leverage analytics to identify opportunities, and ensure efforts to test & deploy move as intended.
• Ensure value delivery with clear, simple, visible & action oriented tracking.

Deep Dive Wherever Needed

• Across an initiative of this scale and size, there will be a host of possible scenarios that may come up that are impossible to capture fully in a job description. Get ready to roll-up your sleeves and commit to going All-In to help remove roadblocks and support program success.

• Salary Range: $96,800 - $169,400/ year
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

Required Qualifications:

• Must be willing to travel about 50% of the time
• Bachelor's Degree in related field
• 5+ years of experience in a business facing analytics role with connectivity to tech partners
• Track Record of designing & deploying eB2B product installation, ideally for a DSD organization
• Ability to lead multiple workstreams, remove barriers and collaboratively lead cross functional teams to ensure program planks stays on track
• Ability to visualize and synthesize into Powerpoint, as well as communicate & translate findings to non-technical audiences.
• Expert Technical skills associated with analytics as well as Digital/Ecommerce tools
• Ability to influence not just teammates, but also partners, & senior stakeholders
• Agility, Accountability, Urgency - willingness to do whatever it takes to drive program success

Ideal Qualifications:

• Direct DSD eB2B Product Management Experience
• Familiarity with Agile Tech Development and CRM (ideally SF eB2B) implementation

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.  AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.  If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [email protected] in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.