Manager, Ecosystem Engagement & Business Development

BioLabs is a global innovation infrastructure company creating the physical and community backbone that powers life science discovery worldwide. Through a growing network of premium shared laboratories and coworking spaces, BioLabs provides turnkey access to state-of-the-art research facilities, entrepreneurial programming, and deep industry and capital connections. These integrated ecosystems enable innovators - from early-stage founders to established R&D teams - to rapidly translate ideas into impact without the constraints of traditional lab ownership. The BioLabs network now spans major innovation hubs across the United States, Europe, and Asia, serving as a catalyst for collaboration and a launchpad for breakthroughs that advance human health and sustainability. Learn more at www.biolabs.io. 

ROLE OVERVIEW

Reporting to the Regional Director, the Manager, Ecosystem Engagement & Business Development at BioLabs Princeton drives occupancy growth, business development, and customer success. This role focuses on building a strong pipeline of resident companies, developing strategic partnerships, supporting the regional ecosystem, and ensuring an exceptional resident experience. Working closely with the Regional Director, the Manager contributes to site growth, visibility, and ecosystem integration.

RESPONSIBILITIES

Business Development & Pipeline

• Drive occupancy through pipeline development, lead generation, and conversion support


• Manage prospective companies and support the full sales cycle


• Track and report on pipeline and occupancy metrics

Customer Success

• Build strong relationships with residents to ensure satisfaction, retention, and engagement


• Deliver a consistent high-touch, white-glove experience

Partnerships & Ecosystem

• Develop relationships with universities, venture capital firms, and industry partners


• Support initiatives that strengthen pipeline, programming, and site visibility

Marketing & Events

• Support marketing efforts and community engagement activities


• Collaborate on events and programming

Strategic Support

• Conduct market analysis and support pricing and growth strategies


• Assist with reporting, proposals, and partnership materials

Collaboration

• Partner with the Regional Director and BioLabs teams to ensure aligned execution and performance

QUALIFICATIONS

• Bachelor’s degree required; advanced degree (MBA, MS, or PhD in life sciences or related field) preferred


• 3–5+ years of experience in business development, partnerships, customer success, or related roles, preferably within biotech, life sciences, or innovation ecosystems


• Demonstrated ability to build and manage pipelines, develop partnerships, and support revenue-generating activities


• Strong relationship-building and stakeholder management skills, with the ability to engage across academia, venture capital, and industry


• Excellent communication, presentation, and interpersonal skills


• Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment


• Collaborative team player with the ability to work independently and cross-functionally


• Willingness to attend after-hours events and travel as needed

BioLabs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.