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Manager, Employee Relations

Job Description - Manager, Employee Relations

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Key Responsibilities:

  • Serve as the primary point of contact for employee relations matters, including conflict resolution, disciplinary actions, investigations, and performance management.
  • Conduct thorough, impartial internal investigations into complaints related to workplace conduct, discrimination, harassment, and policy violations.
  • Advise managers and HR regional managers on complex employee relations issues, ensuring alignment with organizational values and legal requirements.
  • Draft and review documentation such as disciplinary letters, investigation summaries, and separation agreements.
  • Monitor changes in employment law and HR regulations; provide proactive guidance and training to HR teams and leadership.
  • Collaborate with Legal Counsel on high-risk cases, litigation support, or regulatory inquiries.
  • Develop and implement employee relations policies, procedures, and training programs to ensure legal compliance and promote best practices.
  • Track trends in ER issues, generate reports, and make data-driven recommendations to improve workplace culture and mitigate risk.
  • Drive and support a fair and equitable employee relations practice.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
  • JD (Juris Doctor) or advanced legal education strongly preferred.
  • 5+ years of experience in employee relations, or employment law.
  • Strong knowledge of federal, multi-state, and local employment laws and regulations (e.g., FMLA, ADA, FLSA, Title VII).
  • Experience conducting complex workplace investigations and managing sensitive employee issues.
  • Excellent analytical, communication, and problem-solving skills.
  • High level of discretion, integrity, and professionalism.
  • HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) a plus.
  • Bilingual (Spanish/English) strongly preferred
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