Manager, Facility Operations - Room for Advancement

Manager, Facility Operations

Could you be the one?

Are you a skilled facilities manager with experience in building/campus operations and vendor management? Do you have a passion for working in a multicultural and diverse environment and serving others? Do you love managing people & projects? If so, we want you to join our dynamic team at Pacific School of Religion (PSR) as our Facilities Operations Manager.

As the Facilities Operations Manager, you will be responsible for managing and directing the day-to-day operations of various campus facilities to ensure the operations, maintenance, and vendor management standards are met in a cost effective, safe, and efficient manner. Reporting to the Vice President for Finance and Administration, this position supports key aspects of the school’s facilities, finance, and operational needs, managing operations in accordance with approved operating guidelines and managing the corresponding budget. An integral member of the school’s community, this position is the point person for vendors and coordinating maintenance and space utilization with on-campus tenants. The key school leadership role requires the ability to work collaboratively and successfully develop strong interpersonal relationships with various stakeholders across the organization.

Compensation Package:

Salary Range: $75,000.00 To 90,000.00 Annually

ESSENTIAL FUNCTIONS:

• Ensures that all campus facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved budget.
• Successfully resolves problems and/or conflicts and maintains open communication with internal and external stakeholders, including providing regular written and oral reports to ensure satisfaction.
• Maintains proactive relationships with internal and external stakeholders and understands business needs of internal stakeholders.
• Reviews and approves expenditures for tools, equipment, supplies, materials, and additional contract requirements. May assist with preparation of facility and operations budget.
• Communicates operating philosophy, objectives, and expectations to facilities & operations staff in a continuing effort to build the team.
• Manages, directs and schedules day-to-day and long-range facilities and operations activities for the school and ensures that the facilities and operations staff are properly following processes and procedures, and meeting service expectations.
• Manages and supervises facility personnel including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors the performance objectives of operations and facilities personnel.
• May establish process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and stakeholder satisfactions. May take corrective action to bring about required change and ensure contract requirements have been executed at a level above the specified standards.
• Manages subcontractor and vendor specifications, problems/issues, performance, and administration.
• Provides technical expertise and guidance to operations & facilities staff and manages resolution of complex problems.
• Provides the technical and management direction for all Facility Management services and utilizes resources to reduce costs and increases satisfaction.

GENERAL ACCOUNTABILITIES:

• Effectively and efficiently Manage day to day campus operations.
• Coordinate room scheduling and event setup with facilities staff.
• Manage physical plant including capital projects, maintenance, custodial, security, campus safety and grounds functions.
• Serve as point-person for on-campus facilities coordination and support with tenants and partners.
• Develop standard operating procedures for all facilities and operations functions.
• Revise and update campus policies, including safety and emergency response.
• Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement.
• Collaborate with HR on transitions and onboarding.
• Some on-call and off-hours work required based on scheduled events.
• Complies with all company policies and procedures and adheres to company standards.
• Performs other duties as required.

REQUIRED JOB QUALIFICATIONS

Education and Experience Requirement(s):

• High school diploma or equivalent.
• Five years of facility management or building operations experience required with three years of supervisory experience in management, budgeting, vendor management, operations and maintenance required.

Certifications & Licenses:

Knowledge, Skills, and Abilities:

• Ability to work effectively in a multicultural and diverse environment.
• Demonstrate leadership abilities and organizational skills
• Demonstrate communication and interpersonal skills.
• Able to manage and train entry-level personnel.
• Able to deal with customers and others at all levels.
• Must be a team player, committed to working in a heavily regulated environment.
• Demonstrated ability to take initiative and ownership of projects
• Success developing and implementing operational procedures and policies
• Strong project management skills
• Knowledge of MS Office Suite
• Ability to conduct research for special projects, respond timely, and make recommendations
• Ability to work with details and time-sensitive issues
• Strong budget development oversight skills, vendor management and contract negotiations
• Excellent ability to delegate responsibilities while maintaining organizational control of operations
• Strong interpersonal communication skills with the ability to relate cooperatively and effectively with a diverse population of staff, faculty, students, trustees, vendors, and visitors
• Exceptional customer service skills
• Ability to improve processes and acquire new knowledge
• Required to report to the jobsite on a daily basis

Core Competencies:

• Risk management
• Communication
• Customer service
• Attention to detail
• Problem solving
• Initiative

Physical Requirements:

• Vision – Close vision, distance vision, depth perception and ability to adjust focus
• Hearing – Ability to hear verbal communications and to carry on telephone conversations
• Clear Speech – Ability to communicate clearly to others
• Manual Dexterity – Ability to drive a PSR truck, use computer keyboard and other office equipment
• Walking/Sitting – Frequent walking and sitting
• Lifting/Pushing/Pulling – Ability to lift and carry up to 50 pounds with the assistance of a dolly

At Pacific School of Religion, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our faculty, our students, and our community. PSR is proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at 510 849 8116.