Manager - Food and Beverage

Responsibilities: 

• Ensure consistent high-quality service to all our team members and guests.


• Set and maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests.


• Provide hands-on leadership to F&B department.


• Assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost.


• Supervise inventories and estimate food and beverage costs. May be required to use computer to facilitate collection and analysis of information.


• Communicate regularly with purchasing department regarding supply inventory.


• Develop and manage the departmental budget, including capital expenditures.


• Monitor staffing levels to ensure budgetary compliance.


• Manage escalated guest service issues appropriately and discreetly.


• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.


• Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino.


• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.


• Ensure satisfaction to guests.


• Follow lawful directions from Director of Food & Beverage..


• Uphold the company’s non-disclosure and confidentiality policies and agreements.


• Interact well with others and be a positive influence on team member morale.


• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Qualifications:

• A high school diploma or GED equivalent is preferred.


• Three to five years of experience in restaurant or hospitality operations, or the equivalent combination of education and experience required.


• At least three years of supervisory experience in a high volume property preferred.


• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.


• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.


• Must have or be able to obtain proper alcohol licenses.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

Target Salary Range:
50,600-52,118 USD Yearly Salary