Manager, General Maintenance

Be You. Be Bold. Choose Duke.

Be You.

Minimum Qualifications

Education

Work generally requires a 2-Year Facilities Management related degree. Generally requires a license, where applicable.

Experience

Requires eight years direct facilities management operations experience. Minimum three (3) years supervisory experience OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Be Bold.

What You’ll Do:

• Manage, supervise, and coordinate facilities management services for the Campus community


• Develop and implement processes for accurate and timely work distribution to staff


• Ensure day-to-day compliance with work processes and key metrics


• Regularly evaluate work output for quality, efficiency, and timeliness, identifying opportunities for continuous improvement


• Prepare regular reports and analyses to monitor progress, identify unfavorable trends, and offer strategic recommendations


• Assist in determining fiscal requirements and preparing the departmental budget


• Monitor, verify, and reconcile expenditure of budgeted funds, ensuring compliance with University policies and procedures


• Develop strong working relationships with Union leadership and staff (where applicable)


• Maintain regular communication and positive relationships with faculty and staff from various University departments


• Participate in Facilities Management Department (FMD) emergency preparedness planning and emergency response activities as required


• Manage personnel actions, including hiring, merit recommendations, promotions, disciplinary actions, transfers, and vacation schedules


• Train employees in proper processes and procedures, addressing deficiencies through effective training methods


• Evaluate and make recommendations concerning equipment, tools, and processes to improve operating efficiency and workplace safety


• Perform other related duties as assigned by Department leadership

What You Bring (Knowledge, Skills, and Abilities):

• Manage, supervise, and coordinate facilities management services for the Campus community


• Develop and implement processes for accurate and timely work distribution to staff


• Ensure day-to-day compliance with work processes and key metrics


• Evaluate work output for quality, efficiency, and timeliness, identifying opportunities for continuous improvement


• Prepare reports and analyses to monitor progress, identify unfavorable trends, and offer strategic recommendations


• Assist in determining fiscal requirements and preparing departmental budgets


• Monitor, verify, and reconcile expenditures of budgeted funds in compliance with University policies and procedures


• Develop strong working relationships with Union leadership and staff (where applicable)


• Maintain effective communication and positive working relationships with faculty and staff across University departments


• Participate in emergency preparedness planning and emergency response activities as required


• Manage personnel actions, including hiring, promotions, disciplinary actions, transfers, and scheduling


• Train employees in proper processes and procedures and address performance gaps through effective training


• Evaluate equipment, tools, and processes to improve efficiency and workplace safety


• Perform related duties as assigned by Department leadership

Choose Duke.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $62,694.00 to USD $107,633.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.