Manager - General Services

Manager - General Services
Location: Rochester, NY

Reports to: Director of Fleet Planning and Operations

Work Type: Office, 5 Days

The salary range for this position is based on experience level ranging from $105,000 to $132,000 plus up to 16% bonus

What We Offer:
Competitive benefits and growth opportunities
Generous performance‑based bonuses
12% 401(k) match
Comprehensive health, dental, and vision insurance

Tuition reimbursement
Professional development and clear career advancement pathways

For more information please visit: Benefits - Avangrid

Job Summary

Responsible for managing the full scope of various programs and projects on behalf of the Company associated with General Services organization, services, programs and projects. Approve and control General Services programs and projects budgets. Responsible for bench marking and improving General Services processes at Avangrid level. Participate and provide support on global benchmarking studies for best practices identification, standardization and implementation. Supervise and mentor direct reports, and coordinate engagement of other project team members and stakeholders.

Key Responsibilities

• Provides technical expertise and leadership on various Company projects and programs associated with the General Services organization and its associated services. Manage all initiatives associated with the development and enhancement of General Services Systems (Archibus and others) and associated global integration requirements. Manages and coordinates various work activities of project teams. Provides periodic status reports to senior management and/or Steering Committees with respect to project/program progress.
• The candidate must have strong management and leadership skills, be skilled in vendor management, have strong presentation and communication skills, promote safety and have strong customer service skills.
• Estimate and approve General Services programs and project budgets in areas such as: Fleet, Facilities, Management Systems, Document Management, Business Support, Real Estate, Building Projects & Space Management, etc.
• Benchmark General Services related business processes performance at various levels. Interact with Avangrid Networks, Renewables and Gas Holdings teams to achieve best practices standardization across the Avangrid Companies in accordance with global standards at IBERDROLA S.A.
• Coordinates development of common processes and protocols for all General Services across Avangrid and IBERDROLA S.A..
• Works with management to advise and ensure programs/projects are consistent with corporate strategy and objectives. Consults on budget considerations and the economic impact for projects and programs. Prepares plans and budgets for projects and programs, as applicable. Monitors progress against the plans and budgets including periodic schedule and cost reporting reports.
• Acts as liaison between cross-functional project teams, involving many types of personnel. Holds regular project/program status meetings with project team. Ensures project team members accountable for results.
• Leads direct reports and project team members on projects and programs to accomplish day-to-day goals and provides expertise and immediacy of decision-making. As required, secures necessary resources (internal and/or external) to complete the assigned project.
• Manages and administers contracts including preparation and approval of change orders when appropriate. Participate in contract negotiations when necessary.

Required Qualifications

• Bachelor's degree with 7 years relevant experience required.
• Minimum of 5 years of experience in program or project management.
• Experience as a team member or team lead role on at least two major projects or programs.
• Strong organizational skills.
• Extensive project management skills (safety, planning, scope, integration, time, financial analysis, risk management, communications, human resources, quality, procurement, contract and contractor management).
• Ability to perform global benchmarking, estimate budgets and make cost-benefit analyses.
• Strategic thinking, ability to identify clear goals and priorities that drive achievement of the Company Mission.
• Flexibility and adaptation. Ability to drive and sustain change.
• Commitment, ability to follow-through and meet project deadlines.
• Geographic mobility. Ability to travel on a weekly basis.

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Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: