Job Description - Manager, Housekeeping

Description
Oversees the nightly operations of the housekeeping department ensuring quality standards are met, to include project-based work. Evaluates and establishes new standards to increase department workflow efficiencies and quality. Manages the development and performance of night supervisors and staff.

Responsibilities
  • Directly manages and leads housekeeping supervisors and staff. Allocates staffing, equipment and resources.
  • Ensures time and materials are properly documented in work management system. Converts online requests to work orders. Ensures time cards are entered/approved within work management system. Ensures work orders are completed.
  • Manage hiring, development and performance management activities for supervisors and staff. Provides training to employees as needed.
  • Perform area audits and enforces cleaning standards.
  • Performs all other duties as assigned.


Qualifications
  • Knowledge of housekeeping processes and procedures
  • Demonstrated ability to improve and implement new work flows
  • Demonstrated organizational and coordinating skills
  • Proven ability to anticipate client needs
  • Demonstrated interpersonal skills with all levels of staff
  • Bachelor's degree required.
  • Working hours 7:00am-4:00pm
  • Must have a valid drivers license.


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