Manager III, Customer Operations

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.

Job Summary

The Manager position will have responsibility and direct oversight for the performance and development of the Communication Services team, including the Bill Audit, Return Mail and fulfillment functions. Position operates in support of the CXS organization under the direction of the Sr Director of the Customer Revenue & Communication Services organization. Responsibilities include interface with cross-functional support teams in CXS, Business Technology, Marketing and external vendors providing services in support of the functions. This position also requires a technical acumen to manage and administer multiple databases used to support the department including the ability to create database queries, archive a database and troubleshoot and resolve issues in database performance. The position provides leadership to employees to ensure an effective work environment, good employee relationships and adherence to Company policies, systems, procedures and regulations.

Job Description

Key Accountabilities

Education, Experience, & Skill Requirements

Key Metrics

Job Family

Customer Service

Company

Vistra Retail Operations Company

Locations

Irving, Texas

Texas

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

 

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request.