Manager MCMG Revenue Site Operations

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Job Description - Manager MCMG Revenue Site Operations

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Manager MCMG Revenue Site Operations

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locations

Mount Carmel Corporate Services Center

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

00494818

Employment Type:

Full time

Shift:

Description:

Manager MCMG Revenue Site Operations
Why Mount Carmel?
With five

hospitals

, over

60 free-standing outpatient clinics

, a

college of nursing

, a

Medicare Advantage plan

, and extensive outreach and community wellness programs,

Mount Carmel Health System

serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of

Trinity Health

, one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.
We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.
What we offer:
Competitive compensation and benefits packages including medical, dental, and vision coverage
Retirement savings account with employer match starting on day one
Generous paid time off programs
Employee recognition incentive program
Tuition/professional development reimbursement
Relocation assistance (geographic restrictions apply)
Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing
Mount Carmel offers

DailyPay -

if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.

You Deserve To Get Paid Every Day!
Why Columbus?
The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at

www.experiencecolumbus.com

!
About the job:
Responsible for planning, directing, and managing support and day-to-day operational tasks for Mount Carmel Medical Group (MCMG) under the Trinity Health Medical Group (THMG) Revenue Cycle in a single or combined market/Health Ministry. Collaborates with and supports Medical Group operational leadership to ensure registration, insurance verification, authorization, financial assistance, and Point of Service cash collection processes are implemented and standardized across all locations to ensure top decile revenue cycle and patient experience performance. Responsible for providing report development, analytical, process redesign and performance improvement support to providers and practice leaders as needed to support accurate, consistent, and compliant professional revenue operations. The Manager typically has dual reporting to both the Regional Director, THMG Revenue Site Operations and the Regional or Local Finance/Operations leader.
What you'll do:
Manages Medical Group Revenue Cycle Site Operations, including proper implementation of system and local goals to ensure standard and top decile operations.
Collaborates with providers and ambulatory locations to improve revenue cycle performance by reviewing daily and weekly metrics, performing root cause analyses, and

developing/implementing

action plans to address.
Understands the strategic and annual operational priorities for Mount Carmel; facilitates process improvement initiatives and department support as outlined in the annual operating plan. Manages the implementation of current and future best practices for revenue cycle functions to allow all practices to be efficient and market-relevant, including overseeing the implementation and monitoring of adherence to payer contracts and procedures. Provides effective use of system resources to drive optimal revenue cycle outcomes.
Responsible for establishing partnerships with senior leadership at the HMs, THMG Finance leaders, Payer Strategies and EPFS Leaders to gain feedback, develop, and implement action plans to improve Front-End/Mid-Cycle Revenue Cycle processes that have a direct impact on billing and collections for account resolution.
Manages the selection, direction, and development of new team members to ensure effective growth and utilization of talent. Conducts performance appraisals for team leadership and oversees the cascading goals for the teams. Creates a culture that is supportive of personnel, fostering individual motivation, teamwork, and a high level of performance and accountability utilizing a participative management style to ensure colleague retention.
What we're looking for:
Must possess a comprehensive knowledge of physician practice revenue cycle operations, revenue metrics and analytics, and revenue management, as normally obtained through a bachelor’s degree in Business or Healthcare Administration or a related field and five (5) to seven (7) years of progressive experience in revenue cycle operations, revenue metrics and analytics, and revenue management or an equivalent combination of education and experience.
Minimum of three (3) years of management experience in a multi-facility, integrated health care delivery system or revenue cycle or consulting experience.
Knowledge of revenue cycle and accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing. Epic experience strongly preferred.
Solid understanding of ICD-10 and CPT coding and medical terminology, with knowledge of federal, state, and payer-specific regulations relating to documentation and coding.
LEAN, Six Sigma. MGMA or other process improvement certifications preferred.
--
Mount Carmel and all its affiliates are proud to be equal opportunity employers.

We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.
Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

About Us

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

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