Manager of Business Operations

About Us:

At Signs and Lines By Stretch, we’re a fast-paced and growing company specializing in custom signage, graphics, and fabrication solutions. We take pride in our quality, innovation, and the long-term relationships we build with our clients. As we continue to grow, we're looking for a detail-oriented and proactive Manager of Business Operations to oversee critical back-office functions and help keep the business running smoothly.

Position Overview:

The Manager of Business Operations will be responsible for managing the company’s day-to-day administrative and financial functions, with a strong focus on insurance management, accounts receivable and payable, and HR coordination. This is a key leadership role that will work closely with ownership and department leads to ensure organizational efficiency and compliance.

Key Responsibilities:

Insurance & Risk Management

• Advise on all commercial insurance policies (liability, workers’ comp, auto, etc.)


• Maintain accurate records and ensure timely renewals or claims processing


• Serve as the primary liaison with insurance carriers and brokers

Accounting & Financial Administration

• Advise on accounts receivable and payable accounting methods


• Reconcile vendor accounts and ensure timely payments and collections


• Support monthly financial reporting and coordinate with external accountants

Human Resources

• Oversee employee onboarding, offboarding, and records management


• Assist with benefits administration and compliance with labor laws


• Support employee relations, payroll coordination, and handbook policies

Qualifications:

• 3+ years experience in operations, office management, or administrative leadership


• Solid understanding of basic accounting practices (AR/AP)


• Familiarity with commercial insurance policies and HR best practices


• Strong organizational and communication skills


• Proficiency in Microsoft Office; QuickBooks or similar accounting software experience preferred


• Ability to maintain confidentiality and handle sensitive information professionally

What We Offer:

• Competitive salary based on experience


• Paid time off and holidays


• Health and dental insurance


• A collaborative and supportive work environment


• Opportunities for growth in a stable, family-run company