Job Description - Manager of Contracted Case Management (CM) - Chanhassen
Job Summary: Responsible for the overall management of a contracted county and delivery of service to the clients. The Manager of Contracted Case Management supervises case management Supervisors and ensures that quality services are provided.
MORA is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.
MORA provides an array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.
Schedule: 40 hours, M-F daytime/business hours.
Salary: $80,000 annually, DOQ. Plus a strong benefit package
Benefits: Full time employees receive a comprehensive and competitive benefit package, including:
MORA can provide supervision for Social Worker Licensing
Generous tuition reimbursement and scholarship opportunities!
Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within
Medical insurance with company sponsored health reimbursement account and health savings account
Dental insurance
Life insurance; employee, spouse and children’s coverage options
Long-term disability and short-term disability
Flexible spending; medical and dependent care
403b retirement plans that match after 1 years of employment
Paid time off up to 200 hours; 7.69 hours accrual per pay period
Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)
Awards for outstanding employee performance and promotion opportunities
Key Duties and Responsibilities:
Case Manager Supervisors and Case Managers
Acts as the main contact and liaison for contracted county receiving services
Monitors county and DHS changes to help the department maintain compliance
Develops and maintains metrics that align with the company objectives, business needs, client satisfaction, and regulatory guidelines
Maintains/achieves billing goals for their team
Acts as the internal expert on policies and procedures for contracted counties and DHS
Management of overall quality of services
Conduct all functions of Supervisor job description
Evaluates, coaches, and supports supervisor team
Ability to facilitate difficult conversations in various settings with employees and/or clients
Ensures we are imbedding DEI/Equitable practices across all hiring, training, communications, etc.
Ensure quality, person-centered services for individuals served
Engages in MORA events and participates in committees and/or focus groups
Works harmoniously with and shows respect for employees, counties, providers, and clients
Other duties as assigned
Minimum Qualifications:
BA/BS degree in Social Work, Psychology, Nursing or Human Services related degree, and meet the minimum requirements of a Social Worker Minn.R.9575
Three years of supervisory experience
Five years of experience supporting persons with IDD, mental health and/or aging population
Commitment to continued personal growth, cultural humility, and viewing all things from a holistic and diverse perspective
Must pass Department of Human Services background check and maintain “qualified” status
Must not be excluded from working in government health programs by the Office of Inspector General
Must be able to successfully complete company’s physical job demands document
Must have a current valid driver’s license and must have insurance as required by state law
Desirable Qualifications:
Minimum of three years’ experience as a contracted case manager
Proven critical thinking; ability to solve complex problems, decision making, and judgment
Ability to handle confidential information and ensure HIPAA requirements are met
Aligned with quality improvement and mission/values of the organization
Proven leadership and supervision experience
Proven interpersonal skills
Proven communication skills
Must understand the person-centered process
Cherishing the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees. Healthy. Happy. Human. Join us. MORAcares.org/careers/
Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer.
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