Manager of Creative Services

Manager of Creative Services – Columbia, SC (Hybrid)

The Manager of Creative Services leads the delivery of high-quality, on-brand creative work across digital, print, campaigns, and presentations. This role advances team capabilities by driving modern practices, including AI-assisted tools, workflow automation, and emerging design technologies. As a creative leader and coach, the Manager upholds brand standards while fostering innovation, continuous improvement, and impactful, result-driven execution.

What You’ll Do:

• Translate business objectives into clear, creative direction, priorities, and deliverables.


• Lead development of integrated creative solutions that drive measurable outcomes


• Ensure all creatives align with audience needs, brand positioning, and organizational goals.


• Partner with stakeholders to align expectations, scope, and success criteria


• Establish and optimize scalable processes to improve speed, quality, and consistency.


• Manage intake, prioritization, and resource allocation to maximize team capacity.


• Track performance against timelines, quality standards, and service expectations


• Oversee external partners and budgets to support efficient execution.


• Maintain brand standards and provide feedback to elevate creative quality.


• Develop team capabilities through coaching and continuous improvement initiatives.

What You’ll Need:

• Bachelor’s degree in marketing, design, or a related field (or equivalent experience)


• 7–9 years of experience in creative services, design, or a related field with progressive leadership responsibility


• Proven expertise in stakeholder management and project leadership


• Expert-level proficiency in Adobe Creative Cloud applications, including Photoshop, InDesign, and Illustrator.


• Strong understanding of brand stewardship and design strategy


• Experience with AI-assisted creative tools, generative AI, and emerging technologies


• Ability to coach, mentor, and develop creative team members


• Advanced communication, collaboration, and interpersonal skills